"Rich, expansive sound helps this intelligent speaker deliver a virtuoso performance."
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Expansive stereo sound
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Slim, attractive design
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Choice of Alexa or Google Assistant
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Easy to use controls
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Bluetooth, Wi-Fi and line-in options
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AirPlay 2
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Expensive
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Some music services are not supported
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A little cumbersome multiroom control
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No Chromecast option for Android
In the early days of the smart speaker revolution, finding a speaker that sounded both smart and great was a challenge. Fortunately, those days are long gone. With products from Sonos, Marshall, Apple and Amazon, you can now have and eat your cake. However, before deciding on a new wireless smart speaker from one of these companies, you should consider the $ 300 Bose Home Speaker 500.
With a fascinating mix of sleek design, expansive sound and a choice of digital assistants, it could be just the smart audio device that your home was missing.
But is it right for you? Let's take a look.
design
Simon Cohen / Digital Trends
The Bose Home Speaker 500 is available in triple black or a sophisticated two-tone silver and white tone and is deceptively large. With an elliptical shape that is much wider than it is deep, its base is small enough to easily find a seat on a countertop, bookcase, or coat. At just 4.75 pounds, it's also surprisingly light for its size.
Nothing breaks the smooth aluminum and plastic contours of the speaker – even the included AUX input is barely noticeable and is located on the back near the floor. My triple black test device looked great no matter where I placed it.
There are people who are tempted to hide their speakers (even the good looking ones) where they can be heard but not seen. However, this would be a mistake with the Home Speaker 500. Not only would this make using the thoughtful design more difficult touch controls that adorn the top, but also prevent you from seeing the front-facing color screen.
Not that you have to see or touch it (it's not a touchscreen), but it just looks so damn cool that it would be a shame not to place it where it can be appreciated.
But I can't help thinking that Bose missed an opportunity here. When you are listening to music, the 3-inch screen shows the album art for the currently playing track, along with the artist and the track name. If the speaker is inactive, you can choose a dial or nothing at all, but that's all it does. I can think of several ways to use this screen: weather forecasts, news feeds, or just a selection of softly animated screensavers.
Given that the home speaker 500 can also be used as a smart speaker, it would be super cool to see the screen as a secondary display for voice commands, e.g. If you said, "Alexa, what's the weather like?" and the screen showed you the current weather along with Alexa’s spoken response.
But I digress. Those who want to hear the same artists, playlists, or radio stations regularly will appreciate the six special preset buttons on the Home Speaker 500. You assign them in the Bose Music app and they can be assigned to almost any music source supported by the app.
configuration
Sonos has always been my benchmark for quick and easy setups, but Bose is under a second. With the Bose Music app, I configured the Home Speaker 500 for my home WiFi, connected it to my Google account for access to the Google Assistant, and streamed music in less than five minutes.
The Bose Music app is simple and mostly very intuitive to use, with great instructions and feedback at every step.
links
Simon Cohen / Digital Trends
Some wireless home speakers like Sonos only offer Wi-Fi, but the Bose Home Speaker 500 lets you make three connections: Wi-Fi, Bluetooth, and the aforementioned line-in input. With the exception of a USB port for accessing disk-based files, you can't ask for more.
However, Bose has chosen not to include an Ethernet jack, which you may miss if your Wi-Fi network is stained in some places. Sonos contains them except for one of its speakers, but I suspect that very few of its customers use them – I certainly never needed that.
Wi-Fi with its higher bandwidth than Bluetooth should be your preferred connection method, but it gets a little difficult here.
With Wi-Fi, you can set up and control the Home Speaker 500 through the Bose Music app. This also includes streaming music from Spotify Premium and Free, Apple Music, TuneIn, Pandora, SiriusXM, Amazon Music, Deezer and iHeartRadio. It's a good selection, but not nearly as extensive as Sonos'. For example, tide and YouTube music are not included. There is also no way to stream from a personal music collection on your home network.
If you're an Apple device owner, AirPlay 2 can make up for this shortcoming, so you can stream virtually any audio source from your iPhone, iPad, or Mac to the Home Speaker 500. If you're an Android user who lacks the music app, Bluetooth is your only replacement option.
Chromecast for audio may be a future Wi-Fi path for Android owners, but the Home Speaker 500 does not yet support it. When it appears, it appears as a subset of the Google Assistant, so for those who prefer Alexa – or no assistant at all – it still gets stuck with Bluetooth.
Sound quality
Simon Cohen / Digital Trends
Bose makes a pretty big claim for the Home Speaker 500: "The widest sound of all intelligent speakers." I put it side by side with the $ 200 Amazon Echo Studio, which has a very similar internal driver layout and both products are designed to deliver impressive sound. The Home Speaker 500 performed admirably and delivered a slightly wider sound stage than the Echo Studio despite the weaker bass response.
How expansive the sound becomes depends in part on the placement. In an ideal world, you would give her plenty of room to breathe, away from the walls and preferably not stowed in a bookcase.
Broadest or not, I think you'll love how this speaker sounds. Bose has positioned the internal drivers so that sound waves are distributed in a kind of crooked 360-degree field. By that I mean the best seat in the house is right in front of the speaker, but you can still enjoy about 80% of its full quality from almost anywhere else.
I learned to appreciate this effect when I reviewed Bose's excellent portable home speaker, which produces an almost perfectly circular sound field.
What is impressive is that you not only get real room-filling audio, but also a fairly decent stereo separation – not an easy task for such a small speaker.
You can set both bass and treble in the app. However, if your taste isn't really going in either direction, the factory EQ offers a nice balance between the two.
If there's a weakness, it's in the midrange definition – a challenging area for even the best little speakers. This is particularly noticeable when playing genres such as classical or jazz – instruments that live in the middle frequencies, such as cellos and some woodwinds, can be flattened somewhat. Overall, the Home Speaker 500 is a pleasure to hear, regardless of whether it provides the setting for an intimate dinner or a rough get-together.
The Home Speaker 500 also offers impressive volume levels. Max get this thing out and be ready for many knocks on the door of irritated neighbors.
Multiroom audio
Simon Cohen / Digital Trends
One of the advantages of buying a wireless speaker at home is that different music can be played in each room, or the same music (or a combination thereof) can be played in all rooms. The Home Speaker 500 can be easily grouped with other Bose home speakers such as the Home Speaker 300 or the Bose Soundbar 500 using the Bose Music app.
However, using multiroom requires a bit of planning. Since you can also create speaker groups with AirPlay 2, you need to decide whether you want to stream from a music service in the Bose Music app – in which case you would manage your speaker groups there – or from another app on your phone or tablet – in in this case you would manage the groups using the AirPlay 2 interface.
The two systems don't play well together. Groups created in the Bose Music app don't like trying to change them with AirPlay 2, or vice versa.
There's also no way to create stereo pairs with two Bose speakers. If multiroom audio is top priority, you're probably more satisfied with Sonos.
However, Bose has a trick up its sleeve that I haven't found in any wireless speaker system, including Sonos. Bose calls it Simplesync and allows you to group any Bluetooth audio device, from a portable speaker to a wireless headphone, with the Home Speaker 500. In this sense, according to Bose, this function works best with the company's own Bluetooth speakers and headphones. This audio is more precisely synchronized.
It's true. I tried Simplesync with a JBL Flip 5 speaker that I had on hand, and while setup was a breeze, there was a fraction of a second latency between the two speakers. I wouldn't rely on doing multiroom audio, but it's a pretty handy option.
Voice assistants
Bose has followed Sonos' role model in its smart speaker strategy, and that's an excellent decision. As with Sonos, with Bose you can choose between Alexa and Google Assistant for the Home Speaker 500 instead of selling two different versions of the speaker as with other home audio companies.
I chose Google Assistant for this review because I have more compatible products at home. However, setting up Home Speaker 500 with Alexa is just as easy. Bose really nailed the smart speaker experience. Voice commands are easily recognized, even in fairly noisy environments and up to 15 feet away, without you having to actually raise your voice. If privacy is an issue, a special microphone mute button guarantees an A.I.-free environment.
The response times are also very good. I have found no difference between the Home Speaker 500 and my Google Nest mini in terms of response times.
I particularly liked that the bright white LED strip over the color screen immediately gave visual feedback that my commands had been heard. Most smart speakers have a similar visual cue. However, if they are only visible from the top (e.g. Sonos smart speakers or Google's Home and Nest minis), you won't be able to see them that easily from a room.
There is one limitation when you choose the Bose Home Speaker 500 as your smart speaker, and that is compatibility with music services. Although Google Assistant and Alexa can take control of a variety of music services, you cannot use these voice assistants if the Home Speaker 500 does not support a particular service (see Connections above). Google Play Music (now mainly switched to YouTube Music), Apple Music and Tidal are examples of services that none of the Home Speaker 500 wizards can control.
Our opinion
At its new lower price of $ 300, the Bose Home Speaker 500 costs the same as the Apple HomePod and Google Home Max, two very good smart speakers. But with Bluetooth, line-in, a full color display and a choice of voice assistants, it offers more value than these two products and also sounds amazing.
Is there a better alternative?
For $ 200, the Sonos One delivers great sound and supports almost every streaming service on the planet. It doesn't have the ultra-wide stereo sound stage, Bluetooth, AUX input, or chic color screen of the Home Speaker 500, but it has the best multiroom audio system we've ever used. It's still our top rated smart speaker for a reason.
If you're on board with Bose and want to take over the smart speaker experience but prefer to pay a little less, the $ 200 Bose Home Speaker 300 loses the color screen and wide stereo sound, but retains all other functions.
How long it will take?
Bose builds great products that usually last a long time. It only applies to the Home Speaker 500 with a one-year warranty, although this is standard for similar products from other companies.
Should you buy it
Yes. The Bose Home Speaker 500 combines beautiful design with flexibility of the voice assistant and an expansive stereo sound, which is characterized by its slim body. The color screen is also a nice touch. Android users should be aware of the lack of Chromecast as a Wi-Fi streaming option, but Apple users should be more than happy with AirPlay 2 as a Bluetooth alternative.
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