"The Comfy are the ear-friendly buds that live up to their name."
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Super comfortable design
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Secure fit
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Good overall sound
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Visually strange
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Not special scope of functions
It takes a certain amount of confidence to put a name like Comfy on your new pair of true wireless earbuds. As a company, you almost have to be sure that these buds will feel great in every ear they come across, or otherwise.
That's the bet Know made on its $ 160 comfy wireless earbuds and marketed the wearables as a "fit" you've never felt before. Spoiler Alert – a gamble that paid off for Know. Double spoiler alarm – the right fit is not everything, especially with earphones.
Out of the box
Nick Woodard / Digital Trends
I previously learned with the Calm headphones that Know as a Company likes to do things a little differently, and I was expecting something similar in the Comfy earphone packaging. Expectations were met with small details like a card in memory of the Kickstarter supporters and circular sticky notes of the product and a rather provocative (for earphones) work of art “Listeners make good lovers” and a USB-C charging cable with the inscription “These Side “surpassed up” on one side of the USB end of the cable and “or this side up” on the other side. If there are points that can be earned for creativity, Know gets them all.
If there are points that can be earned for creativity, Know gets them all.
In addition to this USB-C cable, the Comfy earphones have a collapsible quick start guide and a well-made compartment with additional ear fins and ear plugs. These are standard accessories, of course, and the same level of normalcy applies to the Comfy Buds setup process. Pull them out of the charging case, find them in your mobile device's bluetooth settings, and you're well on your way to listening to your favorite song or podcast episode.
Bluetooth 5 technology is rightly implemented in the Comfy earphones at this price point. As with most earbuds with this technology, I was free of connectivity issues during the time I tested these buds. That includes the time I spent tidying up my yard while my phone was hanging around the house. With that in mind, I'd say these earbuds have a solid range.
design
Nick Woodard / Digital Trends
Count me confused about the design of the Comfy earbuds because there is really a lot going on here. Right off the bat, I will confirm that they masterfully live up to their name, with earplugs that felt at home in my ears even after long periods of listening, and ear fins that kept the buds firmly in place during daily activities. In fact, wearing these buds felt a lot more natural than any real wireless earbud I recently tested. But when you pull those buds out of your ears and look at them, it's hard not to comment on how bizarre they look.
Wearing these buds felt a lot more natural than any real wireless earbud I recently tested.
That doesn't have to be badly bizarre, by the way. They are just different from most of the other true wireless earbuds I've seen. The Comfy thickens the classic golf tee stem that the Apple AirPods popularized, adds an elongated ear fin at the top, and uses pointless, tapered earbuds. Now there are different sizes of tips and fins, and again it's an incredibly comfortable fit for my ears. It is clear, however, that these earbuds are designed for function rather than form.
The charging case for the Comfy reminds me of a hockey puck or maybe an Amazon Echo Dot, depending on which visualization is best for you. It looks elegant enough to take up space on your desk or on your work-from-home surface. I don't think this case is as pocket-friendly as the AirPods or even the Google Pixel Buds 2, however.
Here's what I seldom say about true wireless earbuds with no physical buttons: I really like the controls on the Comfy. Everything is touch-based, with a swipe up or down on either handle serving as a volume control. The top of each stem also has a touch sensor that answers or ends calls, pauses and plays music, and switches between tracks based on how often you tap on it. I had a few glitches at first, but the Comfy controls eventually turned out to be just the right level of responsiveness to be functional, but not annoyingly sensitive like other buds I've tried.
properties
Nick Woodard / Digital Trends
Know says the Comfy earbuds have around seven hours of listening time per charge, with a total of 28 hours of life with the included case, and I found these numbers to be mostly accurate. By comparison, these statistics are about right. The Google Pixel Buds 2 and Apple AirPods both have worse batteries, but other buds in this price range like RHA TrueConnect 2, Anker Soundcore Liberty 2 Pro, and Samsung Galaxy Buds + give you more per charge. That being said, the Comfy are pretty close to these competitors and have a quick charge feature that gives you three hours after five minutes of a network, so they can get past this category.
An IPX5 weather resistance for the Comfy Buds is a nifty touch that offers the buds effective protection against sweat and water jets. You can get the same rating in cheaper options like the 1More Colorbuds, or you can spend the same amount of money and get better weather protection with buds like the RHA TrueConnect 2. As with the battery life, the Comfy are not noticeable here. Instead, they're just decent.
The Comfy earbuds have an automatic pause / play function and are compatible with both Siri and Google Assistant. For the third paragraph in a row, these are decent features. Unfortunately, in this price range, it is almost necessary to be more than "decent" to stand out above the massive amount of competing true wireless earbuds.
Audio quality
Nick Woodard / Digital Trends
Let's look back at these earbuds for a moment. Although they used to make fun of them a bit, they prove to be a valuable part of the comfortable footprint by creating a seal against the outside of your ear canal, as opposed to tips that need to be plugged inside. The result is the superb passive noise cancellation you can hope for without the clogged ear discomfort that usually comes with this effect. I was able to listen from my surroundings for longer with fewer interruptions and not experience the kind of fatigue I got used to with tighter buds.
By the way, listening was an enjoyable experience overall. I found the Comfy to offer exceptional clarity and a very pleasant sound at normal listening levels. However, this sound was hit a bit at higher volumes, exposing some dazzlingly bright higher frequencies and a lower end that weren't as clean as I originally expected. However, these observations do not affect overall good sound when it comes to standard listening levels, especially when listening to acoustic tracks. A selection like Midlands Fast Hearts and Slow Towns showed me that if you don't squeeze them too hard, the Comfy earbuds are capable.
Similar to the features of the Comfy, the call quality was good with these earbuds. It just wasn't more remarkable than the countless other true wireless earbuds I've tested before. Both ends of my conversations went down well with the Comfy. But the same goes for the Google Pixel Buds or the Microsoft Surface Earbuds, or … you get it. Even so, perfectly functioning call quality is certainly better than if you handled them extremely poorly, as you would find it with the Raycon E55s.
Our opinion
Know Comfy true wireless earbuds are the ear-friendly buds they are designed for after their namesake. They're good in other areas too, but not good enough to stand out from alternatives in a hugely overcrowded field. If these buds were $ 40 cheaper, they'd suddenly be a lot more attractive. However, their $ 160 price tag makes it especially difficult for them to stand out.
Are there any better alternatives?
The $ 150 RHA TrueConnect 2 has better features for $ 10 less, and while they may not be as comfortable, they look slimmer than the Comfy. The Anker Soundcore Liberty 2 Pro are bulky, less comfortable buds for $ 150, but they have great sound and excellent features that compete with the Comfy. Finally, the Jabra Elite 75t focuses on sound quality but offers good comfort and a slimmer profile.
How long will they last?
The Know Comfy comes with a one year warranty and I can't think of any reason why these buds shouldn't last well beyond that period.
Should you buy it?
If you're looking to invest in a pair of ultra-comfortable earbuds with features that won't let you down, I think the Know Comfy is a great option. However, if convenience isn't high on your wish list, there are better sounding buds with more impressive features at similar prices.
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