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Lockly Flex Touch Review: The Perfect First Smart Lock

The Lockly Flex Touch Smart Lock.

Lockly Flex-Touch

RRP $ 149.99

"The Lockly Flex Touch gives you many ways to lock and unlock your doors and make other adjustments, but some can be prevented by the additional cost of adding Wi-Fi controls."

benefits

  • Quick and easy installation

  • Responsive fingerprint scanner

  • Multiple ways to lock / unlock

  • Simple but efficient app

disadvantage

  • Bulky interior design

  • No battery

  • Requires Wi-Fi adapter for mobile functionality

Smart locks are a family of tried and tested smart home devices. For the most part, these latched internet connected peripherals have one job – to keep the door locked. The many bells and whistles, from fingerprint scanning to intuitive companion apps that offer a variety of controls for on the go, are secondary to the certainty that the lock will protect your home every night.

You can find a dizzying amount of smart lock brands on the shelves of brick and mortar and digital stores. Ideally, you want to balance a solid brand name with a great set of security and control features. Oh, and a decent price never hurt either.

Lockly, a formidable name in the smart lock market, has made a number of internet connected locks that we have installed and tested. The latest in the company's product range, the Lockly Flex Touch (available exclusively from Home Depot), does a great job offering a number of must-have smart lock features for less than $ 200. However, there are a few other features that the company hasn't built into the basic package lock (more on this below).

Read on to learn more about our experience with the Lockly Flex Touch.

Out of the box

The scope of delivery of the Lockly Flex Touch.

When you unpack the Lockly Flex Touch, you will find everything you need to install it. This includes the outer and inner lock peripherals (the latter with connected wiring harness), the bolt assembly, an assembly wiring harness and strike plate, screws for all components and an instruction manual. The lock should also come with an activation code card with the serial number and activation code of your Flex Touch.

The code is needed during setup and if you ever need to pair or replace your lock you will need the unique PIN again. After setting up the card, please keep it in a safe place.

The biometric fingerprint scanner is one of the best we've ever worked with.

Our first impression of the overall look and feel of the castle was pretty good. The outward-facing key cylinder made of satined nickel is durable but elegant. Aside from the fingerprint reader, the lock exterior actually looks like most of the traditional single cylinder locks you will find.

What impressed us less is the interior. It's big, at least when compared to most of the interior smart lock hardware. At seven inches high and nearly ten inches wide, the chassis is framed to hold the four AA batteries needed to power the Flex Touch. Let's just say it doesn't exactly fit most doors.

Easy installation, quick setup

The finished interior for the Lockly Flex Touch.

Attaching and turning on the Flex Touch was a pretty straightforward process.

To get started, you must first remove your existing lock and deadbolt. Similar to other smart locks, Lockly's included deadbolt assembly is designed for both 60mm and 70mm configurations, depending on the type of door you are working with. My door required an adjustment of the latch that was as simple as turning the latch body clockwise. You will feel and hear an audible click when the new fitting is locked.

Install the latch for the Lockly Flex Touch.

After the bolt has been screwed in, the outer lock only needs to be attached and the connection cable passed through, the inner mounting plate attached, the cable inserted and then the inner assembly screwed in place. Oh, and don't forget to pop in the four AA batteries. The Flex Touch is supposed to be included, but mine is not. So it is a good idea to make sure you have some extra batteries on hand before installing.

Before you put the battery cover on, you must hold down the programming button before inserting the last of your four AA batteries. A series of beeps will indicate that the lock is being calibrated on your door. Once the calibration is complete, you can download the Lockly Companion App (for iOS and Android devices).

Make sure your phone or tablet's bluetooth is turned on as this is how your Flex Touch will be controlled from your mobile device (more on this below). After you have been asked to enter your lock's unique activation code, general setup is complete. All said and done, you're probably looking for about half an hour (top) to install.

main features

The outer assembly of the Lockly Flex Touch.

With most smart locks around $ 200, the price of the Flex Touch is a bit lower than average, but don't expect a cheaper price to translate into less technology. While Lockly locked a number of the Flex Touch's mobile controls behind the Lockly Secure Link Wi-Fi Hub's paywall, the Flex Touch's basic functionality is pretty great.

The Lockly app has a simple layout and a number of easily accessible settings.

For starters, the biometric fingerprint scanner is one of the best we've ever worked with. Unlike more sensitive fingerprint smartlocks, which can get fussy in the rain or cold outdoors, the Flex Touch's print reader did a solid scan of my app-assigned finger every time and locked and unlocked it with almost no raids.

In fact, the only time I've had problems was after returning home from a long, cold walk. The print scanner made a mistake on the first read, but a simple re-scan was all it took. It is also good to know that the lock can store up to 99 individual fingerprints in case your dominant hand is otherwise busy or you want someone else to unlock the door.

Other important features include a reliable auto-lock function, physical backup keys and external 9V battery contacts when the AA batteries are empty, as well as quick and easy profile duplication to store your fingerprints and eKey-Passes on other Lockly Smarts Import locks.

Mobile control and the Lockly app

Three screens of the Lockly Companion app (on an iOS device).

One of the most convenient aspects of any smart lock is the ability to lock and unlock your doors on the go. Remote access is especially useful when you are on your way to the house in a car laden with groceries. Instead of fumbling for keys or deciding which finger to scan while balancing bags on either shoulder, you can simply open your lock app (after parking in the driveway, of course) and tap a button to open the door to unlock.

Yes, mobile controls are available for the Lockly Flex Touch. No, these functions are not included in the scope of delivery. If you want remote lock / unlock, multi-door lock, Alexa and Google Assistant commands, or real-time door monitoring, you need to purchase the aforementioned Lockly Secure Link Wi-Fi Hub for $ 80.

This means that a fully featured Flex Touch will cost you around $ 230. Not bad, but there are plenty of smart locks out there that include Wi-Fi controls, and sometimes for less than $ 200. Without the network module, the Flex Touch and Lockly companion apps run without bluetooth, which means you will still be able to lock / unlock the app as long as you are near the lock itself.

The Lockly app has a simple layout and a number of easily accessible settings. The start page lists the rooms in your house or houses and the Lockly devices assigned to them. If you select the Flex Touch, you will be taken to the lock status and control screen. A large blue lock / unlock button takes up most of the space, with controls, log, access, and additional settings at the bottom of the page. There's also a battery life indicator in the top right corner.

Fingerprint mapping is done through the Lockly app, and the process is a breeze. Once you tap Start, press your finger repeatedly on the scanner and lift it up when you hear a beep. As soon as the scanning process is complete, the pressure is logged in the Lockly app. You can assign multiple fingers to multiple users, and the lock administrator can enter imprints on as many Lockly devices as you want.

Adding a fingerprint in the Lockly Flex Touch app.

You can also use the app to monitor when and how (fingerprint, app, key) the Flex Touch was unlocked, adjust haptics and tones for the lock and app and add / remove users from your Lockly account.

Prices and guarantee

For now, you can only find Lockly Flex Touch in Home Depot stores and online at homedepot.com. The current retail price is $ 150, and the lock comes with a five-year limited mechanical warranty and a two-year electronics warranty.

Don't forget: if you want to use Alexa or Google Assistant to control the lock, or use other exclusive WiFi features, you need to include the Lockly Secure Link Wi-Fi Hub worth $ 80 in your total purchase price.

Our opinion

In our opinion, the Lockly Flex Touch is a great smart lock to get you started. It is a perfect gift for someone who is just getting started in the world of smart home technology. It's easy to install, the app is solid, and there are plenty of bluetooth-only features for you to enjoy. However, after a while, you will find that you want more.

When you get to that point, you can either invest in the Secure Link for additional functionality or maybe move the Flex Touch to a different door and invest in a new Smart Lock altogether.

Is there a better alternative?

Yes, especially if you want a smart lock that's instantly Wi-Fi enabled. One of our most popular smart locks, the August Wi-Fi Smart Lock, typically costs around $ 230, doesn't require a WiFi bridge, and is packed with incredible features and tons of app customizations.

If the budget matters, there is also the Wyze Lock. It's priced at around $ 130, it's quick to install, the app is great, and like the August Castle, it doesn't require a Wi-Fi bridge.

How long it will take?

Due to the generous mechanical guarantee period (five years), we assume that the Lockly Flex Touch will last a long time. Keep in mind that there is no rechargeable lithium-ion battery here, so you need to keep an eye on the battery life of the four AA batteries.

Lockly claims that the first round of batteries will give you about a year of useful life, but to be on the safe side, try replacing them every six to eight months.

Should you buy it?

Depends on. If you're looking for a cheap smart lock and just want to use bluetooth controls to begin with, the Lockly Flex Touch is a solid choice, especially when you consider the responsive fingerprint reader. However, with Wi-Fi built in, you can easily grab a network-enabled Smart Lock for just a few dollars more than the Flex Touch's $ 150 price point.

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