Level Touch Review: Tap-to-Go Convenience
Level touch review: convenience to take with you
"The best looking smart lock is enhanced by touch access and NFC key cards."
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Minimalistic design
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easy installation
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Comfortable touch of touch
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Programmable NFC key cards used as a backup
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Expensive costs
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Touch Unlock only works when you leave your home border
Without a doubt, Level has redefined our perception of what a smart lock should look like. Instead of a clunky keyboard that was visible to all, Level wanted something far more graceful – and one that didn't distract or detract from the existing look of a door. The Bolt Lock level was an engineering marvel, but now the company intends to take the next step.
The Level Touch is the continuation of the company's approach of integrating seamlessly into the smart home. With the same discreet design as before, combined with the power of the touch, it's supposed to be a complete all-in-one system that makes accessing your Smart Lock even more convenient.
A contemporary design that blends in
Similar to its previous Smart Lock, the Level Touch is not far away with its ingenious design that stows all components. So the end result is a smart lock that looks horribly like an ordinary lock. It is available in four finishes: satin nickel, satin chrome, polished brass and matt black, so it goes with almost any door finish.
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Installation is still child's play and takes no more than 10 minutes. In contrast to the bolt, when you touch you have to replace your original lock with a new one. This is important because the bolt was set up as a system that could turn any lock into a smart one. However, this is not the same situation here as with the Level Touch. So you will have to use a new set of physical buttons after setting it up. I really prefer the other implementation, but I understand that this is supposed to be an all-in-one out of the box solution.
Even more ways to unlock
As the name suggests, the Level Touch can be operated with touch power – in addition to the usual method of using the Level app on a smartphone or via GPS proximity. Now you can set it up so that you can lock and unlock it by touching the outer key housing. Initially this was a tricky experience as the unlocking mechanism could not be initiated. Luckily it was short lived and after a few changes to the settings it started to work like a charm. You can rest assured that no one can simply touch and unlock the lock. That's because you still need your smartphone in close proximity for this to work.
In addition to being touched, Level introduces these NFC key cards, which serve as another way to access the lock – a useful option if you want to give access to a caregiver, family member, or other person. It comes with two NFC key cards that can be programmed via the app. It definitely reminds me of a hotel key as it works the same way by placing it flush with the keyhole and slightly above it. My only minor complaint is that it takes more than five seconds for the card to be recognized instead of being instantaneous.
You can set the app to automatically lock itself after a preset interval. This is useful when you're just rushing out the door to get somewhere. There is also the option to automatically unlock. This comes in handy when you are busy with food. This function is of course based on GPS and is only activated when you cross and enter your home limit for the first time. In my situation, the app shows the home border in such a way that it covers almost a block. So I would call it a radius of 150 feet. This is a bit alarming considering that this is still a considerable distance that could give someone plenty of time to get into your home before you get there. In reality, however, the Level Touch will automatically unlock when I'm about 3 meters from the lock. So there is nothing to be concerned about.
The only mistake
While I enjoy simply tapping the lock to operate the mechanism, there is one particular situation where it won't work – and it's an issue that I hope will fix. Unfortunately, the touch unlock feature won't start until you step outside the house and rent it again. So if you forget something at home after you have touched it, you won't be able to use Touch Unlock right away.
A smart lock that looks terrible like an ordinary lock
This is due to the fact that everything is monitored by GPS coordinates. You'll need to venture out of the zone and re-enter the area before it detects you've left and re-enables touch unlock. I was outside the door when I forgot something inside so I can't touch the lock to unlock it. Instead, I had to open the app and unlock it there.
Fortunately, there are several other methods to unlock it. As I mentioned earlier, you can always have an NFC key card on hand, but you can access the Level app and HomeKit controls by asking Siri to open the door or, as a last resort, the physical keys. While there is an Android app for using Level Touch, Apple users get more controls thanks to HomeKit support, so they can be linked to other automations via the Home app for iOS. However, Amazon Alexa or Google Assistant are not yet supported.
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Battery power comes in the form of a single CR2 battery that fits snugly into the screw. It is designed to provide more than a year of battery life with normal use, but that will of course vary.
Our opinion
The Level Touch costs $ 329, which is an increase of $ 100 over the Level Bolt. It's not cheap, but the high cost is the price to be paid for all of the technical challenges of such a minimalist-looking smart lock – as well as introducing some new lock / unlock methods.
How long it will take?
All components are carefully made from metal and have a robust build quality. I am therefore confident that they will hold up very well. In the event that a malfunction occurs due to a defect, there is a two-year guarantee that covers defects in material and workmanship.
Is there a better alternative?
Yes and no. There are few who can compete with the minimalist design, as many of them are bulky and imposing figures on doors. The Smart Lock from SimpliSafe corresponds exactly to Level's philosophy of not being a disruptive element on a door.
In terms of functions, the Lockly Vision continues to be the Swiss Army Knife for smart locks with a keyboard, fingerprint sensor and integrated video camera that effectively turns it into a doorbell camera too. If you're looking for something that doesn't cost a huge amount and is easy to install, consider the Wyze Lock and August Wi-Fi Smart Lock.
Should you buy it?
If you really want to keep the look of your door so that it stays that natural, the Level Touch is the logical choice. Not only does it look like a traditional lock, but I also appreciate the new ways to unlock it.
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