5 Ways to Get Client Buy-in and Increase Client Retention

When the customer feels involved in the evaluation and programming process, they feel important and lead to better adoption and better results.

Put yourself in the shoes of your potential customer. Why should you spend a lot of money training with someone you barely know? Or how do you hold them back when they become customers? The answer lies in the buy-in.

Do customers buy what you sell?

Continue reading

5 Ways to Get Client Buy-in and Increase Client Retention

When the customer feels involved in the evaluation and programming process, they feel important and lead to better adoption and better results.

Put yourself in the shoes of your potential customer. Why should you spend a lot of money training with someone you barely know? Or how do you keep them coming back as customers? The answer lies in the buy-in.

Do customers buy what you sell??

Continue reading

How to Coach an Unmotivated Client

Engaging lazy customers requires communication and a more individualized approach to relationship building.

If you are coaching personal or group training, you have likely encountered a sluggish client, or one who does not take exercise advice or torment themselves through their training without enthusiasm. And that bothers you because it doesn't happen occasionally as they are almost always like that.

Continue reading

How to Coach an Unmotivated Client

Engaging lazy customers requires communication and a more individualized approach to relationship building.

If you're coaching face-to-face or group training, you have likely encountered a sluggish client, or one who doesn't take exercise cues or struggles through their training without enthusiasm. And that bothers you because it doesn't happen occasionally as they are almost always like that.

Continue reading