Clients – Appliances catalogue

19 Oct

Clients Ask: What Does Comedogenic Mean?

October 19, 2021
Posted by Samson

If you've ever helped clients with acne disease, you have likely come across the term "comedogenic". Skin care products are formulated with a wide range of ingredients that can be classified as comedogenic or non-comedogenic, among other things. While "non-comedogenic" is commonly viewed as a marketing term, it is the best guideline for identifying ingredients that are clogging pores.

When clients are experiencing breakouts, it is important that you understand the science behind what is considered comedogenic and which skin care products should be avoided. Read on for tips and products for customers dealing with their clogged pores.

What does comedogenic mean?

Comedogenicity, put simply, is the tendency of an ingredient or product to clog your pores. The root of this word is "comedon". According to the US National Library of Medicine, comedones are small, flesh-colored, white, or dark bumps that give the skin a rough texture. Comedogenic ingredients cause pores to become filled or "clogged" which over time leads to blackheads, clogs, and breakouts. As HowStuffWorks.com explains, when your body produces excess sebum it mixes with dead skin cells and bacteria, potentially clogging pores. This leads to a pimple – a comedo.

HowStuffWorks.com explains, “When the comedo is closed on the surface of the skin, it's called a whitehead. If it is open on the surface of the skin and you can see that the clogged follicle is darkened by melanin deposits, it is called a blackhead. "

Individual skin types and conditions can affect the level of comedogenicity of an ingredient, so skin reactions vary from person to person. As Skin Inc says, "One person may not respond while another has overly clogged pores in a few weeks."

The difference between comedogenic and non-comedogenic

What is the difference between comedogenic ingredients and non-comedogenic ingredients? To find out, we asked Dr. Hooman Khorasani, a triple board certified, grant-trained cosmetic and skin cancer surgeon based in New York.

"Common examples of comedogenic ingredients are lanolin, petroleum jelly, and talc," says Dr. Khorasani. "These ingredients slow down peeling," which means your skin's cellular ability to "convert skin cells, making them stick together, trapping dirt and bacteria in pores, causing blockages and breakouts, and allowing acne (anaerobic) bacteria to thrive."

In comparison, non-comedogenic ingredients are specially formulated to prevent blockages from occurring and minimize your chances of developing these skin care conditions, explains Dr. Khorasani. Some acne prone individuals may find that strict avoidance of comedogenic ingredients is the only way to prevent breakouts from developing.

The term non-comedogenic you see on products is a label that remains unofficial by legal or regulatory standards, but still a good guideline for those concerned about clogged pores. According to Dermletter.com, "Products that are labeled as non-comedogenic indicate that the manufacturer considers the product for people with oily or acne-prone skin and is less likely to cause acne."

Tips for dealing with comedones

Tip 1: identify

Need a refresher on identifying comedones? As SELF explains, closed comedones form when a mixture of oil, dead skin cells, and bacteria builds up under the skin and clogs a hair follicle. They are whitish in color and covered with a layer of skin cells. You can't let them burst. "That's why they're colloquially called whiteheads, even though they don't have a head that pops." Clarissa Yang, M.D. told SELF.

Closed comedones are not to be confused with blackheads, also known as open comedones. Regardless of whether a comedone is open or closed, here are some pieces of advice or skin care products that you can offer to improve your clients' complexion.

Tip 2: Advise your customers to avoid these ingredients

It is recommended that people who are prone to acne and clogged pores avoid lanolin, petroleum jelly, and talc. You can also check the order of the ingredients on the label. The order listed can give you an approximate idea of the concentration of a comedogenic ingredient in a product. If that last ingredient can clog your pores, you can find that that ingredient is in the lowest percentage of any ingredient in a product.

While you want your client to avoid comedogenic ingredients, you can advise them to use non-comedogenic ingredients that are non-clogging and moisturizing. Some examples of non-comedogenic ingredients are grapeseed oil, hemp oil, salicylic acid, and vitamin A. Dr. Says Khorosani, "These ingredients can promote flaking of your skin, minimize the risk of buildup, and help maintain moisture levels to prevent dryness, sensitivity and irritation."

Tip 3: skin care products to reduce blemishes and pimples

Acne targeting products work well with non-comedogenic ingredients to minimize active and future breakouts. Reduce blemishes with the Clear Skin Probiotic Cleanser. This cleanser contains almond milk and yogurt to reduce the visible signs of problem skin, acne and breakouts. It's also formulated without synthetic ingredients like parabens, sodium lauryl sulfates, synthetic colors, petrochemicals, phthalates, GMOs, and triclosan.

You can also tone up your client's skin with the Lime Refresh Tonique. Lime juice has an astringent effect, while citrus fruit oils (lemon & grapefruit) tighten and clarify the complexion. The Clear Skin Willow Bark Exfoliating Peel gently exfoliates with salicylic acid to remove dead skin and contains willow bark, which soothes the skin's appearance.

How regularly do you see customers with comedones? Share your experience with us in the comments below and join the conversation on social media. Here you can also find out how to become an Eminence Organics Spa partner.

16 Sep

Blog

Engage With Clients Through Social Media

September 16, 2021
Posted by Samson

When people decide if they want to visit your spa, they will use social media for social proof to help decide if you are the right spa for them. If you don't have a strong social media presence, you may lose trust and credibility with potential customers. Discover our best marketing tips for a strong and engaging social media presence that will keep your spa in mind and encourage repeat appointments.

How to connect with customers through social media

1. Reply and engage with any comments

Social media is one of the few digital ways your business has two-way communication with customers that gives you the ability to get feedback, monitor sentiment, and build a relatable brand personality. Part of building this personal relationship is replying to as many comments and direct messages as possible. Fast response times and friendly, helpful delivery are a surefire way to attract and retain new customers.

Authenticity and transparency are the key to building trust and social proof. You engage on a public platform so that others will stumble upon your conversations when they visit your account. If your spa has multiple employees who manage their social media accounts, you may want to create a social media engagement document. This document describes best practices for answering all types of questions so that your voice sounds consistent and professional on all platforms. This document should cover the correct tone, brand voice, and language you plan to use, as well as answer templates for the most frequently asked questions. You may also want to respond optimally to sensitive issues (such as politics, religion, or race) or to customer concerns such as allergic reactions to certain spa treatments or skin care products.

Other topics that may require replies in templates include:

Product advice / recommendation requests
Concerns about skin reactions
Return and Exchange Policy

2. Post at the right time

Which social media platform are your customers most active on? When do you get involved the most? When you can answer these questions, you can maximize your potential for post engagement and reach. By doing some trial and error and analyzing your customers' behavior using data, you can determine your ideal publication times. But guesswork should at some point be replaced by analytical tools to get precise insights into your customers' social media behavior. Social media engagement platforms like Sprout Social or Later are very useful for planning content and recommending the best time to post. Some social platforms like Instagram's business account already have built-in analytics tools.

3. Livestream in questions and answers

As more people become familiar with video calling and working online, live streaming on Instagram or Facebook becomes an attractive option. You can create a Q&A livestream and open the room for questions so you can stay connected with your customers remotely. Watching a live video in your spa room creates a stronger sense of connection as your prospects get a better feel for the spa and give you the freedom to say and do anything. Many people have questions for estheticians and would like to take this opportunity to provide feedback or ask them questions in a low pressure environment. When answering audience questions, you can use the question format to talk about the services and treatments you offer, making the livestream a subtle marketing tool.

4. Re-share high quality content

As you interact with your audience and niche, you are likely to stumble upon quality content that your audience would love too. Consider republishing content when it visually integrates with your feed. Make sure what you repost isn't intrusive or completely different from your branding image. Before reposting, contact the original creator to request their reposting permission and offer them credit. Once you have permission, you should create an original signature to update the content and mark the original creator.

5. Use unique content

Use content that highlights what makes your spa unique and why people come to your spa. As you brainstorm content ideas, think about the key messages you want to share, such as:

We have special offers on Tuesday evening
Our beauticians will be happy to put together a skin care program specifically for your skin type
We carry products made from organic ingredients
We know about skin care
We have trustworthy and highly qualified staff ready to help you

For example, if you decide to create posts to showcase your staff's knowledge of skin care, create educational posts explaining the different skin types or suggesting skin care products. If you want to highlight your employees' skills, you can post a photo of their work with a client with a before and after photo showing results or testimonials from previous clients. This is an excellent option if you or your employees have unique skills or are performing specialized treatments.

How To Repair A Client’s Dry Skin

July 15, 2021
Posted by Samson

It is common for a client's skin to have a combination of skin problems. You can see changes in texture, redness, loss of elasticity, or dry, flaky skin. If you're wondering how to repair and protect skin that is tender and dry, we have a Repair & Protect facial treatment plan to replenish your clients' skin barrier.

A Repair & Protect facial treatment for dry skin: step by step

Step 1: clean

Start by cleaning your client's skin to remove any blemishes, dirt, or makeup build-up. The Coconut Milk Cleanser is formulated for dry skin and contains coconut milk, calendula oil, virgin coconut oil and a BioComplex. These natural ingredients protect and maintain the appearance of the skin during the BioComplex minimizes the appearance of fine lines and wrinkles. Another option that works for all skin types is the gentle Stone Crop Gel Wash. With chamomile, stone crop and shea butter, this cleanser provides moisture and minimizes the appearance of blemishes.

Step 2: toning

Our Stone Crop Hydrating Mist was developed for the appearance of uneven skin textures. It contains stone fruit juice, lavender, and jasmine to help increase the skin's moisture levels. Moisture is the key to improving the texture of the skin, leaving the skin looking radiant and moisturized.

Step 3: exfoliating & extractions

If your client has sunburned skin, skip the exfoliating and extraction step. Otherwise, perform extractions as needed. For a peeling, apply the Rosehip & Maize Exfoliating Masque in a ratio of 1: 1 mixed with water. Leave the mask on for five to seven minutes before removing it with a warm, damp cloth. Rose hip moisturizes and improves the complexion, while cornmeal and salicylic acid gently remove dead skin. In this step you can offer an additional lip peeling with the Citrus Enzyme Lip Exfoliator. Apply a thin layer of scrub to the lip and leave it on for five minutes. Remove with a damp sponge, then blot with a tissue or clean towel.

If your client's skin is suffering from environmental stress, the soothing face and body hydrator with rose hip and lemongrass is recommended to soothe dry skin. No massage is required. It contains rose hip and aloe to moisturize and revitalize the appearance of the skin. This hydrator contains a Natural repair complex is extracted from rose hips and rosemary to protect the skin from the drying effects of environmental stress.

Step 4: masking

Apply the masks after extractions with a facial massage or simply as a leave-on mask. For oily skin, apply the moisturizing Stone Crop Masque to minimize greasiness and improve uneven skin tone. Honey, lemon and stone fruits provide moisturizing effects to smooth the complexion. Emulsify a small amount of the mask in your hand with a few drops of water and apply the face mask to the entire face and, if desired, the neck and décolleté area. Let it dry for five to ten minutes before removing and rinsing it with a lukewarm cloth to make sure the skin is clean.

Apply the Yellow Sweet Clover Anti-Redness Masque to dry or normal skin following the same steps as the above mask. With jojoba oil and sweet clover, this is a gentle product made from biodynamic® ingredients from Demeter International Certified Biodynamic® farms.

Now is a good opportunity for you to offer your customer an additional treatment for the neck, décolleté as well as hand and foot treatment. Apply the moisturizing Rose Hip & Lemongrass Soothing Hydrator or Apricot Body Oil. Massage in and allow to take effect.

If your customer is afraid of puffy eyes, you can perform an additional eye treatment with the cucumber eye gel. Cucumber, shea butter, and bearberry work together to rejuvenate the appearance of the skin and minimize puffiness in this sensitive area.

Step 6: massage

It's time your client felt relaxed and calm with a facial massage. Mix the rose hip and lemongrass repair balm with a few drops of either the Facial Recovery Oil or the Rosehip Triple C + E Firming Oil. Emulsify, apply and massage in for five to seven minutes. Carefully remove the excess product with a warm, damp cloth.

Instead of massaging the sunburned skin, apply the rose hip and lemongrass repair balm lightly and top it off with a mist of the Stone Crop Hydrating Mist.

If the area under the eyes has very dark circles, you can apply an additional eye treatment with the Wild Plum Eye Cream to lighten the area.

Step 7: serum

Regardless of the skin type of your customer, combine the Calm Skin Arnica Booster Serum and the Stone Crop Serum and apply a layer to the skin and let it take effect.

Step 8: moisturizing

An important step in repairing your client's skin is moisturizing. For dry skin types, use the ultra-rich rose hip and lemongrass repair balm. This product is often recommended here as it improves the skin tone, texture, and appearance of dry skin. For oily skin types, apply the Rosehip & Lemongrass Soothing Hydrator for Face & Body. Normal skin types can use both products. For extremely sensitive skin, add a few drops of the Rosehip Triple C + E Firming Oil and apply gently.

Step 9: eye care

Apply a thin layer of Marine Flower Peptide Eye Cream or Bearberry Eye Repair Cream to the eye area. Use gentle mixing agitation until the product is absorbed and allow it to act.

Step 10: solar defense

To protect against sun damage, apply a moisturizer with a sun protection factor and leave it on. The Red Currant Protective Moisturizer SPF 40 is ideal for combination skin and normal skin. It contains zinc oxide, a natural mineral that forms a physical barrier and protects the skin from sun damage. Also formulated with Youth Shield Antioxidant Complex (Red currant, elderflower, magnolia bark) this sun protection minimizes the appearance of signs of aging.

For normal, hyperpigmented skin, apply the Bright Skin Moisturizer SPF 40, which combats the appearance of dark spots and provides sun protection. You can use Tropical Vanilla Day Cream SPF 40 for all skin types. With a relaxing, tropical vanilla scent, this sunscreen contains shea butter and aloe that moisturize the skin while providing sun protection. Finally, apply Sun Defense Minerals SPF 30 for an additional sun care step on all skin types.

Step 11: lip care / additional lip treatment

End this treatment by protecting your client's lips with the Citrus Lip Balm or the Rosehip & Lemongrass Lip Balm SPF 15. To add color, mix some powder makeup into the balm, for example No.4 or No.5 sun protection minerals.

What skin care treatment ideas do you have for clients with dry skin? Let us know in the comments below or on social media! You can also browse our full range of professional products that use the best natural, organic and biodynamic ingredients. And for more award-winning training, find out how to become an Eminence Organics Spa Affiliate.

30 Apr

Blog

Spa Treatments For Men: How To Bring In New Clients

April 30, 2021
Posted by Samson

Men's interest in their overall health and wellbeing is growing, and the spa is an important part of it – whether it is relaxing, self-medication, or taking care of their skin with the occasional professional facial. In the past, spa treatments were mainly marketed to women. But the idea that only women are interested in the spa is out of date and, frankly, a little short-sighted. If you are a spa professional, it may be time to learn how to bring men and clients with masculine identities into your spa space to increase your bottom line. Let's explore the ideal men's spa day treatments and find out what makes an extraordinary experience.

Are Men Interested in Spa Treatments?

Are you limiting your spa's customer base by not targeting men? According to ISPA's Consumer Snapshot Study, almost half of all spa visitors are men, at 49% (up from 29% in 2005). If your clientele doesn't, you could be missing out on a huge slice of a lucrative cake.

Health and wellness are not just for women – and men know it! Spa treatments are a great way for men to get into this self-care. Indeed, ISPA President Lynn McNees says the desire to relieve or reduce stress is the number one reason people visit a spa – regardless of gender. How can you attract more men to your spa?

4 Ways To Attract Men To Your Spa

1. Create a sense of belonging

According to ISPA's Consumer Snapshot 2016, men visit a spa less often if they are unfamiliar with or uncomfortable with the spa environment. There are several ways that you can help men feel welcome at your spa. First, examine your spa atmosphere and ask yourself who it might appeal to. Do your space, treatment menu, and marketing target all genders? If not, it might be time for an update. American Spa's 2020 Trend Report lists “gender neutral” skin care as one of the top trends of the year. And this category will only keep growing!

To capitalize on this development, consider swapping out an overly or traditionally gendered decor in your space and opting for a clean, modern aesthetic that feels inviting to everyone. It is also a good idea to replace the gendered language in your marketing communications with a more universal and gender neutral language.

Another option is to segment your email list to target specific demographics in your customer base. For example, Dori Soukup told by InSPAration Management DAY WELLNESS Magazine: "You should approach men separately for certain promotions." She suggests segmenting your email database so that you can target men and women separately, but also group them all together in your broader marketing newsletter if needed.

Man gets a facial massage

2. Let customers know what to expect

Another way to create the ultimate men's spa day is to give clear directions and let them know what to expect. For anyone new to the spa experience, a little extra communication goes a long way in helping them relax. That is why they came to you in the first place! DAYSPA Magazine suggests "easing the fear of the first time beforehand by answering questions beforehand about what to expect during your spa visit". For example, make sure you have clear, concise descriptions of each service on your spa menu or website. Posting spa etiquette guidelines in waiting areas or locker rooms can also help.

Finally, make sure your beauticians give clear instructions on how to prepare their clients for a treatment. This includes keeping customers informed throughout the service and even explaining what to do when they leave the room. We promise – it is better to provide too much information than not enough!

3. Make participation in the spa and booking convenient

To encourage men to visit your spa, remove any barriers (mental or physical) that cause them to take a break. Spa owner Tracy Whynot says DAYSPA that comfort is important for men who visit their spa. Think of: simple online booking systems, introductory skin care options, a men’s specific service menu or pre-set spa packages for men to avoid overwhelming choices. Convenient services will remove potential barriers and allow a new spa-customer relationship to grow and prosper.

4. Customize your spa treatments

Like all customers, men want their spa and facial treatments to be tailored to their individual skin problems! And while many of men's skin care needs are the same as women's (we see them every day, SPF!), There are some differences. For example, men's skin tends to be thicker and produce more sebum (oil) than women's skin. This means they can usually handle more physical exfoliation and may be the reason why men often prefer lighter moisturizers.

Not to mention the fact that facial hair requires special care and maintenance, regardless of whether the man is shaving or not. Because of this, it is a good idea to offer a wide range of skin care treatments and product options to help solve any skin problems you may encounter. Because, as American Spa puts it, "The truth is, we all need to take care of our skin regardless of gender."

Customer loyalty

Now that you have these welcoming strategies for attracting men to your spa, how do you keep them long term? The good news is that the most effective way to retain new customers who are men is the same way to retain every customer: providing a great experience. Still not quite sure what men want? Just ask! After all, loyalty is about getting to know your customers as individuals (regardless of gender) in order to successfully address their underlying needs and skin issues. Chat with customers face-to-face or send an occasional customer feedback survey if you have an email database. This may help you learn more about the needs of all of your customers!

Looking For Skin Care For Men? Browse our curated selection of skin care products. Learn How to Become an Eminence Organics Spa Affiliate for Award-Winning Education.

14 Oct

Blog

Most Popular Add-On Spa Services That Clients Ask For

October 14, 2020
Posted by Samson

Are you looking for ways to create more abundance in your spa practice? Complementary treatments are a perfect way to offer clients new exciting wellness options. From scalp massages to eye treatments, an add-on spa service provides staff with vital recovery time so that their bodies can relax between physically strenuous facials and massages.

If you need spa service ideas to increase your sales and improve the customer experience, try these product recommendations, sales techniques, and spa service ideas to keep your busy schedule and increase your sales.

Woman gets a massage in a spa

Why Propose Spa Add-On Services?

An add-on spa service is extremely effective for several reasons. First, add-on services take advantage of your current base of loyal customers and make this a powerful way to sell higher volume of services. It is much easier to sell to your current customer than to a new customer.

Second, offering additional spa services gives you critical downtime from physically demanding work and protects the body from repetitive stress.

Most importantly, adding wellness offers and treatments greatly improves the customer experience. Unfortunately, many spa managers fear that suggesting additional services will deter clients. This fear is unnecessary, especially if you can refine your methods with simple steps.

How To Improve Your Client's Spa Experience (And Your Bottom Line)

Finding ways to improve the customer experience means happier customers who get the word out (free marketing!). One way is to suggest helpful add-on treatments as you show how you paid attention to the client and constantly think about ways to improve their experience. Here are three steps you can take to effectively suggest add-ons.

Step 1: responding to a customer's needs

Those seeking spa treatments may do so because they have a problem that they need to address. The key to not sounding intrusive is to make a welcoming, relevant recommendation based on a customer's real needs. Listen carefully to their problems, lifestyle and preferences to offer them new products and additional treatments.

If a customer is already excited about the service, they'll likely appreciate a tailored recommendation. While this is only for the sake of simplicity, a customer who is already at the spa will be more open to other services offered.

When helping clients find the perfect add-on treatment for their individual needs, you may not be able to describe what they are looking for, what their concerns are or, conversely, understand the treatments you are suggesting. To support communication, Read this handy guide we've put together to help define the most frequently questioned terms and treatments for professional skin care.

If you can recommend a service that fixes the customer's problem while remaining helpful (remembering a customer is being pampered and relaxed), you may see a spike in extra purchases.

Step 2: Suggest additional treatments at the right time

Suggesting other treatments while on service may not be the best time as it will lessen the atmosphere. One possibility is for a customer to book the service. You can recommend complementary products or services based on the booking. Another option is to ask if there are any other treatments that they looked at. Alternatively, there is an option to chat with your customer while you go to the front desk and suggest services they might like the next time.

Step 3: advertising and promoting

Use email marketing and social media to promote your add-on treatments and publicize your offers. For example, using a platform like Facebook Ads allows you to place advertisements in front of specific populations likely to be interested in spa treatments. The ads can be very specific and you can segment based on age, location, interests and buying behavior.

If you have a large email database, you can email them once or twice a week to promote your treatments and add-ons. This is an easy way to raise awareness of the various services you offer that people may not even be aware of!

The best add-on treatments to enhance a client's spa experience

Now that you know about promoting your ancillary treatments, we have a few ideas about services that you can recommend to a client based on their needs.

Back facial

If your client is dealing with back acne or blemishes, you can offer them a back facial that will remind them of the skin and relaxation benefits they would enjoy. You'll also want to explain how a back facial is similar to a regular facial by cleansing, exfoliating, extracting, masking, and moisturizing it.

A gentle cleanser that we recommend for a back facial is that Charcoal Peeling Gel Cleanser. Perfect for normal to oily skin types. You can wash away impurities and remove excess oil. You simply mix a small amount of the product with water in your hands, apply it, and massage it gently with your fingertips in circular motions before rinsing it thoroughly and pat dry.

You can use that too Clear Skin Probiotic Masque, which contains cooling cucumber and refined yogurt. This mask exfoliates and eliminates the appearance of defects.

Finish with the Stone Crop Body Oil, mixed with arnica and ideal for massage or humidification. This quickly absorbed oil has a nice stone harvest scent and leaves a matte satin finish that is suitable for both male and female clients.

Product selection

Charcoal Peeling Gel Cleanser

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Hand or foot massage With paraffin wax treatment

Do you notice that your client is dealing with dry, cracked hands and feet? A beautician or massage therapist can easily improve a service by adding a foot scrub and then a foot massage. This is also an opportunity to explain to a client the therapeutic benefits of a paraffin wax treatment applied to the hands or feet to treat those often neglected, hard-to-reach areas.

Start with that Mangosteen Lactic Pro Peel 10%, which smoothes the skin by removing dead skin cells. Next, use the Stone Crop Revitalizing Body Scrub, which gently exfoliates the skin with the invigorating benefits of rock salt. Finish with an application of the Mangosteen Body Lotion, a wonderful massage cream for all skin types. It contains lactic acid, which promotes cell turnover and brings new skin to the surface. You can also finish with our Mangosteen Regenerating Hand Cream, which contains a lactic acid complex to further exfoliate your hands. Finally, give the cuticle some attention with the Wildflower Ultralight Oil, which is easily absorbed into the skin and leaves a smooth satin finish.

For extra dry areas is the Rose hip and lemongrass repair balm contains a natural repair complex for dry skin. You can apply a small amount to the affected areas as often as needed.

Product selection

Stone Crop Revitalizing Body Scrub

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Eye treatment

Is your customer frustrated with under-eye pouches or puffiness? We recommend the award-winning one Neroli Age Corrective Eye Serum simultaneously moisturizes and fights the appearance of fine lines, wrinkles and crow's feet.

The Marine Flower Peptide Eye Cream relieves puffiness and brightens those pesky dark circles under the eyes while reducing the signs of aging.

Product selection

Neroli Age Corrective Eye Serum

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Lip treatment

If you want to treat the lips, this three-stage lip treatment is designed as an additional treatment for a facial treatment. Apply this during a facial scrub Citrus Enzyme Lip Exfoliator. Next, to soothe the skin, apply our Lip Comfort Plumping Masque. As the last step of a facial, dab on the Citrus Lip Balm to replenish and moisturize. It is petroleum-free and treats the lips with shea butter and sunflower oil.

Product selection

C.itrus Enzyme Lip Exfoliator

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Scalp massage

The Wildflower Ultralight Oil not only heals dry cuticles, but also works with a scalp massage. You can suggest this additional service and remind clients that scalp massages can be an effective stress and tension reliever. The formula of this product contains evening primrose oil, primrose oil, echinacea oil and linden blossom, which leaves the scalp feeling nourished.

Product selection

W.ildflower Ultralight Oil

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Let us know in the comments below which add-on treatment or product will give you the most success in your spa. You can also reach us on social media – we'd love your positive results!

08 Sep

Blog

Clients Ask: Can Face Masks Cause Acne?

September 8, 2020
Posted by Samson

Masks: We love the protection they offer, but we don't love what they do to our skin. When your spa clients ask, "Can face masks cause acne?" The unfortunate answer is, "Yes." Face masks have become a normal part of everyday life. As spa professionals, we know your clients are now coming to you and your spa for solutions (and relief!) From mask-related acne and irritation. To help out, we have some of our favorite skin care experts (our Eminence Organics International Trainers) to give their best advice on how to coach your clients to cleanse the skin – even under a mask.

Masking: the environment and your skin

First, you want to talk to your customers about their masking and mask care habits. While this is a new area of self-care for all of us, it's important to get it right in order to curb the development of acne and breakouts through face masks.

As a Certified B CorporationOur company prides itself on our commitment to the environment. For this reason, we always recommend reusable face masks. (You may have already noticed that your local Eminence Organics representatives and estheticians are wearing their Eminence Organics reusable masks!) However, reusable masks require extra care. The Centers for Disease Control and Prevention (CDC) promote the "regular" washing of reusable masks, and infectious disease expert Dr. Amesh A. Adalja explains, “It is best to wash it after each use as the mask itself can become contaminated. ”

"Why do face masks make me break out?"

While wearing face masks is a habit essential to our safety, Eminence Organics is an international trainer Jude Herrera reminds us that keeping our skin clean is important and helps prevent breakouts: “Reused masks can contain oils and bacteria. They also trap heat and moisture on the skin and allow bacteria to thrive, which can lead to acne and irritation. " He recommends the use of colorless and fragrance-free cleaning agents to reduce the risk of irritation. Pro tip: Don't you want to do your laundry every day? We don't either! We recommend stocking up on a couple of different masks and throwing them all with your weekly load.

If you need to use disposable masks, contact International Trainer Katie Rattray says certain materials should be avoided because they can cause problematic skin. In particular, she warns us to “watch out for latex, which can increase the likelihood of contact dermatitis”. Similarly, our makeup can also cause irritation and acne under our face masks. International trainer Hector Rafael says to avoid using poor quality cosmetics, which are often comedogenic (in other words, pore clogging).

And finally, take a mask break if you can! “Breaks enable a clean flow of oxygen,” says Hector. These breaks give any bacteria-friendly moisture the opportunity to dry out.

Prevent wearing masks from breakouts

Once your customers are no longer familiar with their mask care habits, it is time to adjust their skin care routine. After all, it's always better to prevent outbreaks than to wait for them to be treated.

Katie says the two most effective ways to keep mask-related breakouts at bay are to 1) create a barrier between the skin and the mask, and 2) stay hydrated. "Masks seem to suck in and draw moisture out of the skin," says Katie. She recommends improving your client's skin game with facial oils during the day: "This not only seals in moisture, but also forms a physical barrier against the mask." The Facial Recovery Oil is the perfect option for clients who are already prone to breakouts, while dry skin types will love the Rose Hip and Lemongrass Repair Balm. She also recommends that you continue hydration at night with richer creams overnight.

For international trainers Brian GoodwinPrevention begins with the first step in any skin care routine. Brian says: "If a customer uses a detergent with peeling pearls or harsh foaming agents, switch to a gentler detergent that does not harm the skin and increase the risk of irritation." Try the Calm Skin Chamomile Cleanser for sensitive skin and to keep the skin's protective moisture barrier intact. For problematic skin, the Clear Skin Probiotic Cleanser cleanses and reduces the oil with salicylic acid, while yogurt moisturizes and cools.

Still, many of your clients return to work and school, which can mean more than 8 hours of mask wear. This is plenty of time to trap oil, heat, and potential bacteria on the skin. For customers who need more than the typical morning and evening cleaning, try Brian's solution – DIY cleaning pads for on the go!

Here's how it works: Apply the Rice Milk 3-in-1 Cleansing Water or Exfoliating Scrub for Clear-Skin Willow Bark to a clean cotton ball. Seal it in a small bag or airtight container and take it with you. "Use it in the middle of the day to remove debris and clean up where the mask came in contact," he instructs. "Instead of scrubbing your clients, train them to glide smoothly over their skin with minimal pressure."

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Eminence Organics Facial Recovery Oil

Facial Recovery Oil

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Eminence Organics Rose Hip and Lemongrass Repair Balm

Rose Hip & Lemongrass Repair Balm

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Please also note these products: Calm chamomile cleanser, Probiotic cleanser for clear skin, Rice milk 3-in-1 cleaning water, Clear Skin Willow Bark Exfoliating Scrub

Treat mask-induced breakouts

Of course, no matter how well we coach our clients, stubborn skin conditions can still occur. Fortunately, there are many ways that face masks can treat breakouts and irritation.

To focus on problem areas, Brian recommends using the Clear Skin Targeted Treatment as a spot treatment. The concentrated formula flushes out pores and improves the appearance of skin that looks irritated from wearing masks. The probiotic moisturizer with clear skin also works quickly on problem skin – and the cucumber it contains leaves a cooling feeling that is particularly welcome after a long day with masks.

And while it doesn't seem intuitive, a little extra warmth can help too. A spicy mask like the Eight Greens Phyto Masque – Hot creates a warming feeling on the skin and helps improve the appearance of breakouts. You can also encourage your clients to book a range of flavorful treatments – like our Blueberry Detox Firming Peel – for a regular dose of warmth and a professional exfoliator. Remember, customers with sensitive skin will start with a test patch to see how they react to the sensation.

Finally, you want to offer your customers a nutritious night treatment. As transepidermal water loss peaks during sleep, hydration is more important than ever. Our top picks? "The Facial Recovery Oil is a great night treatment for balancing sensitive or problematic skin," says Jude. For dry skin, Katie recommends the ultra-rich Rose Hip and Lemongrass Repair Balm for its protective natural repair complex. Finally, the Acne Advanced Clarifying Hydrator is a powerhouse for treating acne without drying out the skin. Jude recommends mixing this award winner with your nightly serums.

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Eminence Organics Clear Skin Targeted Treatment

Clear skin-related treatment

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Eminence Organics Probiotic Moisturizer For Clear Skin

Probiotic moisturizer for clear skin

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Please also note these products: Eight green phyto-mask – hot, Blueberry Detox Firming Peel, Acne Advanced Clarifying Hydrator

While the cause of mask-induced acne and irritation may be new, the skin conditions are not. We have the full range of products to help you and your customers avoid the unfortunate effects of masks on the skin.

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