Tag Archives: Disappointment

Samsung Galaxy Book Pro 360

"The Samsung Galaxy Book Pro 360 is close to the size, but is insufficient in some key areas."

• The OLED screen is alive

• Good performance

• Excellent battery life

• Surprisingly thin and light

• Comfortable keyboard

• Nice S Pen integration

• Mediocre build quality

• Limited to 1080p

• Large bezels, 16: 9 aspect ratio

Samsung has been preparing for this moment for years. It's finally taking its Windows laptops seriously, and the Galaxy Book Pro 360 crowns this development, ripe for a spot among the best laptops you can buy. At least that's the plan.

It has an AMOLED screen, works hand-in-hand with your Galaxy phone, and is as thin as any laptop you'll ever use.

But is it a laptop that you should buy? I tested the 15-inch model, which comes with an 11th generation Intel Core i7 processor, 16GB of RAM, and a 512GB SSD, but you don't get a discrete graphics card or 4K screen. Galaxy phone fans will find a lot to like here, but the 15-inch model still lags behind the competition in some key areas.

Video review

Jump to: Design | Display | Ports | Keyboard and touchpad | Webcam and speakers | Performance | Battery life | Our opinion

design

The Samsung Galaxy Book comes in different versions: the entry-level Galaxy Book, the Galaxy Book Pro and the Galaxy Book Pro 360. The model I tested may be the niche of them all – the 15-inch Galaxy Book Pro 360, the convertible 2-in-1 notebook in the line-up. It weighs a little over three pounds so soon you won't be using it as a real tablet anymore.

The 13-inch model is probably better suited for tablet use, but the real advantage of these convertibles is the S-Pen. It's the same thing that interests people about the Galaxy Note smartphones, and it's an important part of the Galaxy brand's DNA. Older Galaxy laptops included a smartphone-sized S-Pen that could be housed in the case. It made sure you never lost the tiny pen, but it wasn't the most enjoyable color experience.

The new S-Pen is bigger and feels a lot more like a real writing implement for this size of device. It's not as beefy as the Surface Pen or the Apple Pencil, but it felt very natural for tasks like taking notes, illustrating, and even navigating. The S-Pen is powered by an AAA battery and can magnetize on the lid.

The device itself is a pretty high quality looking laptop, made from a mix of aluminum alloy in some parts and plastic in other parts (e.g. the bottom panel). My test device was the color Mystic Bronze, a subtle mix of gold and silver. It's not obnoxious if not a little boring. The color Mystic Navy is a bolder color option.

Once you pick up the Galaxy Book Pro 360 and start maneuvering, you may find that it's not quite as well constructed as it looks. There's nothing outrageous here, but the keyboard deck is a bit flexible, especially towards the center. The lid feels nice and firm, although there is a weak point in the middle of the lower bezel between the two hinges. There are also spots along the side walls where it creaks when you press on it.

There were some build quality tradeoffs to get this light.

I also felt that the hinge was too loose for my preference. Many convertibles have screens that are too heavy, resulting in an oddly balanced device. The Samsung Galaxy Book Pro 360 has the same problems. It opens with a finger, but closes on its own once it's 75% closed and wobbles too much. This can make the touchscreen uncomfortable to use as you could never accidentally press the screen down.

All of this is pretty common on mid-range Windows laptops, but the Galaxy Book Pro 360's price tag is a bit outside of this category. Of course, Samsung was interested in making the device as thin and light as possible, but there were some trade-offs in the build quality. You can even click the touchpad by lifting the laptop up and pressing on both sides of the palm rests. Not a great look.

display

The screen is the most important feature of the Samsung Galaxy Book Pro 360. It is not the first laptop to feature an OLED screen. However, there are some special features to consider when implementing.

Most importantly, it is only a 1080p (1920 x 1080) resolution. Even the 15-inch model doesn't have a high-resolution screen, which is unusual for a number of reasons. The Asus ZenBook 13 OLED is the only other 1080p OLED notebook you can buy. You'd think Samsung would want to improve the image quality of its OLED screen, but I'm hard pressed to get a 15-inch 1080p display regardless of what type of display technology powers it.

There are two advantages to using 1080p: price and battery life. This will be a cheaper entry point into OLED as it avoids expensive 4K panels. The laptop also has phenomenal battery life, which shows in the results of my tests (see below).

I often found myself squinted and wished it was a sharper screen.

The loss of sharpness is the obvious downside to sticking to 1080p. I'll admit it's been a while since I've spent a long time on a 15-inch 1080p screen, but it's a thorn in my side. As someone staring at small black text on a white background every day, the difference in resolution is palpable. I don't know if the OLED is somehow making it worse, but I blinked and often wished I was working on a sharper screen. It is not for nothing that both the Surface Laptop 4 and the LG Gram 16 have a screen with a higher resolution as standard.

On a 13-inch display, I really don't think it's a problem. However, on a 15-inch device, this is a buzzkill for this laptop's most impressive feature. If you set this next to the 15-inch Surface Laptop 4 and wonder which device I would rather work on, I have no question about whether I would pick the surface, the LED screen, and everything.

Even so, you won't notice that much when looking at pictures or videos. This is where OLED really bends. I will not take up the whole argument again, but the OLED image quality is far superior to the standard LED on a technical level. The individually lit pixels create incredible contrast, and even the viewing angles are an improvement.

As announced, the color coverage is almost perfect. It's 100% across the board in both sRGB and AdobeRGB. This is rare in general, but extremely rare on a 1080p screen. The gamma was slightly off, however, which is unsuitable for watching movies – and I really noticed how oversaturated the colors appeared. According to Samsung, the Galaxy Book Pro 360 is designed for entertainment. This is why the company stayed at 16: 9, and I suspect that is a major reason why it initially chose OLED.

People certainly use their laptops for entertainment, but a greater percentage of the time is spent on work. And a 16:10 or 3: 2 display would have been the better choice for this. The increased area for vertical screens could also have helped reduce the size of the thick lower bezel. I had a similar complaint about the Galaxy Book Flex, but the effect isn't as noticeable on a 15-inch screen.

The brightness of the screen was a bit overwhelming.

When switching between work and leisure, Samsung offers other color modes in the settings, each of which improves the gamma and delivers more natural colors. The changes are minor. However, I recommend keeping the default photo editing and switching to AdobeRGB mode to watch videos.

However, these additional color modes did not solve the problem of brightness. I tested the screen at a maximum of 285 nits, which is a little overwhelming. It's a pretty glossy screen too, and when combined with the solid black created by the OLED screen, you'll struggle with reflections from time to time.

The Galaxy Book Pro 360 supports HDR500, which means you are promised at least 500 nits of brightness. But as we all know, Windows 10 still doesn't play exactly well with HDR. It looks terrible if you are not watching HDR content. This means you'll have to toggle the setting when you're ready to watch them.

Ports

The Galaxy Book Pro 360 contains a limited number of ports. On the side walls there are two Thunderbolt 4 ports, two standard USB-C ports, a micro SD card slot and a headphone jack.

This has become standard in the world of premium laptops, but when you see what Samsung did with the clamshell Galaxy Book Pro, you will get jealous. It includes older ports like USB-A and HDMI, though it's even thinner than the Galaxy Book Pro 360. You wonder why Samsung couldn't have incorporated these options into the convertible model.

The Galaxy Book Pro 360 includes Wi-Fi 6E and Bluetooth 5.1. A 5G model may be available, but only in the 13-inch screen size.

Keyboard and touchpad

I really enjoyed my time with this keyboard with springy scissor switches and 1mm of travel. The 15-inch model has a number pad to the right below the power switch and an integrated fingerprint reader. I'm not someone who makes a lot of sense of having a number pad, but it's not a huge distraction and some people will surely appreciate the addition.

The keys have a bright white backlight that looks pleasant and offers three levels of brightness.

The touchpad is also of high quality. It tracks well, registers gestures with multiple fingers with no problem, although it does have some oddities that are widely used for nitpicking. First of all, it's nice and wide, which I would never complain about. That is, unless the palm rejection isn't absolutely perfect. The size of the touchpad means your thumbs will rest on the edges of the touchpad as you type. This often resulted in accidental clicks or movements of the cursor.

This touchpad is pretty loud too. When I was working with others in a quiet room, I didn't want to click. Compared to the quiet touchpad of the Surface Laptop 4 or the quiet, non-mechanical click of the MacBook Pro, the Galaxy Book Pro 360 is irritatingly loud.

Webcam and speakers

The Galaxy Book Pro 360 includes a simple 720p webcam, which is a disappointment. It's still the standard definition, but some manufacturers have finally started moving to 1080p. Given that we all rely on our webcams these days, a higher resolution camera has become a major selling point on some laptops.

One feature that is missing is an IR camera. That doesn't mean Windows Hello facial recognition, which has become the standard on high-end Windows laptops. This is a handy feature that Samsung shouldn't have given up.

The speakers included in the Galaxy Book 360 are decent. They will make you watch YouTube videos or background music. However, they are pointing downwards, which means that the sound will be muffled when the device is used as a standard laptop. It improves when you put it in tent mode. Even so, these speakers aren't loud enough to fill a room. They're not even loud or crowded enough when you sit further back, such as when you're watching a movie with someone else.

performance

The 15-inch Galaxy Book Pro 360 has only one processor option: the Intel Core i7-1165G7. It's usually reserved for 13-inch laptops, but it does appear occasionally in ultra-thin 15-inch laptops like the LG Gram or the Surface Laptop 4. The Galaxy Book Pro 360 falls into the same category, so you shouldn't expect it to compete against a fully configured Dell XPS 15 or MacBook Pro 16-inch. This is a 28 watt processor with only four cores and eight threads. And instead of a discrete graphics card, the Galaxy Book Pro 360 is based only on the integrated Xe graphics from Intel.

But I was surprised at how much juice Samsung squeezed out of its components. The Samsung Galaxy Book Pro 360 was one of the best-rated devices in its class in PCMark 10. In the "Essentials" test category, in which basic work functions such as video conferencing, Internet surfing and word processing.

It still lagged behind the newer Ryzen 5000 laptops like the Asus ZenBook 13 OLED, but for a quad-core processor, I was impressed.

	Cinebench R23 (single / multi)	Geekbench 5 (single / multi)	PCMark 10	3DMark Time Spy
Samsung Galaxy Book Pro 360	1308/4062	1554/5603	5159	1800
Microsoft Surface Laptop 4	1137/5881	1016/6658	4849	1177
LG gram 16	1394/4137	1573/5454	4827	1390
Asus ZenBook 13 OLED	1171/7824	19175	6034	1342

I was also surprised by the graphics performance. I've tested countless laptops with Intel Xe graphics and the Galaxy Book Pro 360 outperforms them all. They're actually quite a step ahead of the Radeon graphics I tested in the Ryzen 5000 processors. For example, the graphics here are 35% faster than the built-in Ryzen 4000 graphics in the Surface Laptop 4 that I recently reviewed.

This in no way turns the Galaxy Book Pro 360 into a gaming laptop. It struggled with Fortnite, the one game I tested on it. At medium settings, the game averaged 50 frames per second (fps), but the frame rate varied a lot and the game felt choppy. Lighter indie games should work fine, as should 3D games that don't require too much graphical power.

The improved graphics help the Galaxy Book Pro 360 perform well when it comes to video editing. I use PugetBench to test the performance of Adobe Premiere Pro – which includes playback and export of 4K video, plus more – and was surprised at how well this thin little laptop actually worked. Despite fewer processor cores, the Galaxy Book Pro 360 was 32% better than the Surface Laptop 4 in the same test. The M1 MacBook Pro even slightly exceeded the GPU score.

Don't get your hopes up now. Even the fanless M1 MacBook Air, a cheaper and smaller notebook, was an overall 25% faster video editing in this benchmark. The discrepancy between Windows laptops and the M1 MacBooks is still an issue that the Galaxy Book Pro 360 cannot really solve on its own.

Fan noise wasn't too much of a problem, and neither were the surface temperatures. Again, it is an advantage to use a low-performance processor in a large package. However, the Galaxy Book Pro 360 pushed the internal temperatures quite high and was 94 degrees Celsius in runs of 3DMark Time Spy.

Battery life

The Galaxy Book Pro 360 has great battery life. The combination of a large 64-watt-hour battery, a lower-powered processor, and a 1080p screen is a recipe for all-day battery life on a single charge.

In our light web browsing test, which used the iMacros plug-in to repeatedly go through a series of websites until the battery ran out, it took 13 hours and 14 minutes. Your daily workload is likely higher, but I had no problem getting away from a point of sale for a full day with web apps, surfing, streaming music, and office apps.

In an even lighter load, the Galaxy Book Pro 360 can get closer to its claimed 21 hours. The system lasted 17.5 hours of local video playback, repeating a 1080p movie trailer until the battery ran out.

Both the Surface Laptop 4 and LG Gram 16 took a little longer, but all three devices are masters of battery life.

Our opinion

The Galaxy Book Pro 360 doesn't seem to be quite the pinnacle of design that Samsung has been asking for. The build quality is shaky and the screen disappoints. However, I like the 13-inch clamshell Galaxy Book Pro much better than the 15-inch model. It has better port selection, is lighter, and the 1080p resolution bothers me less.

Are there alternatives?

The Surface Laptop 4 is one of the biggest competitors to this laptop. It has a higher resolution 3: 2 screen but is not a convertible. The LG Gram 16 fits into a similar class of laptops. It has a 16:10 display but is also a standard clamshell.

The HP Specter x360 15 is a 15-inch convertible with touchscreen and pen support. Both the Dell XPS 15 and Dell XPS 15 offer slim chassis, although they are not quite as small as the Galaxy Book Pro 360. However, these slightly larger laptops can be configured with more powerful components such as 45-watt processors and discrete GPUs .

How long it will take?

The Galaxy Book Pro 360 should last at least five years. It has the latest components under the hood as well as future-proof connections. However, the build quality isn't the best, which means it can be damaged and damaged over the years.

Samsung offers a standard one year warranty. You can also add an extended two- or three-year warranty through Samsung Care +, which costs up to an additional $ 350.

Should you buy it?

This is a great option for Galaxy ecosystem users, especially if you find using the S-Pen on a bigger screen attractive. However, the 13-inch model is probably the better option for most people.

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