Microsoft Surface Laptop 4 Review: It’s Finally Fixed!

Microsoft Surface Laptop 4

"Microsoft's Surface Laptop 4 is by far the best in the range thanks to the huge performance improvements."

  • AMD chips are widely used in configurations

  • Thinnest 15-inch laptop

  • Excellent workmanship

  • Great typing experience

  • Long lasting battery life

  • Older AMD chips will degrade performance

  • Thick bezels, bad webcam

Well, Microsoft did it. It finally fixed the Surface Laptop 4.

The previous model was plagued by poor performance and a lack of solid configurations to choose from. This was difficult to recommend, especially for the 15-inch model.

With the Surface Laptop 4, Microsoft fixed these issues, thanks in part to the incredible performance and battery life of some new AMD processors. I looked at the 15-inch Surface Laptop 4, which had an eight-core Ryzen 7 processor, 16 GB of RAM, and a 512 GB SSD. That added up to $ 1,800, which ultimately feels like a reasonable price for what the Surface Laptop 4 has to offer.

design

There are a lot of things to love about the design of the Surface Laptop – even in 2021. All of these things are still intact on the Surface Laptop 4, which means that the case remains relatively unchanged.

At just 0.58 inches for the 15-inch model, it's still remarkably thin than ever. This thinness is really noticeable in the palm rests, which are barely lifted from the table. This is especially true if you are used to thicker laptops in this category, e.g. E.g. the Dell XPS 15 (0.71 inch thick) or the MacBook Pro 16 inch (0.64 inch thick).

Of course, these laptops have a larger chassis to support the extra performance that you can configure. Since the Surface Laptop 4 doesn't support discrete graphics or 45-watt processors, Microsoft can work extremely thinly. It's still an accomplishment, however – the similarly configured LG Gram 16, for example, is still 0.66 inches thick. This makes the Surface Laptop 4 the slimmest 15-inch laptop you can buy.

The tiny stature of the chassis makes the build quality all the more impressive. You won't find the bend or bend that is common on laptops that thin. The lid is rigid, the hinge opens with a finger and it doesn't wobble too much either. It's a superbly made device worthy of the Surface brand.

I also like what the ultra-thin design does to make the screen stand out. The Surface Laptop 4 is one of the few 15-inch laptops that offers a 3: 2 screen – and it's great. The bezels are bigger than I'd like, but in the 15-inch form factor, they're less outrageous.

The ports include USB-C 3.1, USB-A, a headphone jack and the magnetized Surface Connect. Microsoft continues to ignore the existence of Thunderbolt 4, which means that the USB-C port is not as fast as on other laptops and cannot be used for charging. The docking capabilities of the Surface Connect port are great, although everything is proprietary.

performance

The new components make the Surface Laptop 4 what it is. It now comes with a wide range of Intel and AMD processors. AMD's Ryzen processors debuted in the Surface Laptop 3, but were a year behind with Ryzen 3000 chips. Performance was disappointing, especially when compared to a large 15-inch laptop. It made it very difficult to compete with competitors like the XPS 15 or the MacBook Pro 16-inch. Microsoft's first hug from AMD didn't go over so well.

The Surface Laptop 4 addresses this issue in two important ways. First, Ryzen processors will be available in both 13.5-inch and 15-inch sizes. The smaller size is limited to the six-core Ryzen 5, while the 15-inch model only offers the eight-core Ryzen 7. These additional cores offer the Surface Laptop 4 great performance potential, especially with the 15-inch model Microsoft and AMD need all the performance they need.

The Surface Laptop 4 is pretty powerful thanks to this Ryzen processor.

These are still a year back, although they use Ryzen 4000 processors. It feels a little more forgivable given the current drought in chip shipments. More importantly, AMD achieved its biggest performance leap in the generation with Ryzen 4000, so the Surface Laptop 4 benefits from these advantages.

And that has definitely proven itself in my tests. These four additional cores mean huge improvements in multi-core performance. That was evident in benchmarks like Geekbench and Cinebench. In everything that just depends on the CPU, like the video encoding in Handbrake, the Surface Laptop 4 is pretty powerful thanks to this Ryzen processor. It also performed reasonably well on the photo editing test in PCMark 10, which makes it a reasonably decent option for photographers, and I couldn't have said that about the previous model.

Geekbench (single / multi) Cinebench R23 (single / multi) PCMark 10 3DMark Time Spy
Surface laptop 4 15 1016/6658 1137/5881 4849 1177
LG gram 16 1573/5454 1394/4137 4827 1390
Lenovo Yoga 9i 15 (Core i7-10750H) 1532/5415 1141/6400 4800 3487
MacBook Air (M1) 1727/7585 1479/6680 n / A n / A
Asus ZenBook 13 OLED (Ryzen 7 5800U) 1423/6758 1171/7824 6034 1342
Surface laptop 3 15 900/3056 722/2407 n / A 835

Based on my tests, the Surface Laptop 4's thinness is still holding it back. Less thickness means less space for airflow. Outside of the Surface Book line, this applies to all Surface products. But because of its size, many potential buyers could be fooled into thinking this is a serious workstation. This is certainly not the case – there will always be tasks the Surface Laptop 4 is not designed for, such as: B. Video editing.

I tested the Surface Laptop 4 in PugetBench for Premiere Pro, which tests everything from 4K playback to video encoding. It's sad to say, but the 15-inch Surface Laptop 4 pales in comparison to the M1 MacBook Air. It's not even close – and that's a far cheaper laptop. The graphics are the culprit here, which can speed up the tasks in Premiere significantly.

It is possible to play games, but it is not pretty.

To be fair, the Radeon graphics are a massive improvement over the Vega 9 graphics I tested in the Surface Laptop 3. It ran over 30% faster in 3DMark Time Spy. If Microsoft had chosen Ryzen 5000, the graphics performance would have been a better match for Intel models.

Due to the lack of a graphics card, the Surface Laptop 4 really isn't something you want to play on. I've tried Civilization VI and Fortnite and the results have been poor. You don't want to play a full resolution game, but if you set the Civilization VI settings to Medium, you can get some playable frame rates. I wouldn't care about a game like Fortnite. I had to lower the pixel resolution to 1620 x 1080p and the 3D resolution to 70% to get 60 frames per second (fps). It is possible to play, but it is not pretty.

Battery life

Aside from performance, battery life is the most important advancement Microsoft has made with the Surface Laptop 4. Microsoft claims that this configuration gives you 17.5 hours, but I've never achieved that much. However, I got 13.5 hours in my test that went through a series of websites until the battery ran out.

That's really impressive, especially for a laptop this size. It's nearly four hours longer than the last iteration – which puts it in the league of laptops like the LG Gram 16 and many other laptops with 1080p screens.

This could be the first Surface product to exceed my battery life expectations, which is a good sign for Microsoft. This is the only case where the lack of a number of performance-hungry components is beneficial.

According to Microsoft, you can do a few more hours with the 13.5-inch AMD model, while the Intel models take about an hour less.

Display and speakers

The Surface Laptop 4 offers a beautiful resolution of 2256 x 1504 pixels that is sharp, bright (378 nits) and color accurate. I guess Microsoft only sells one resolution per size so you don't have to choose between a 1080p and a 4K model, both of which have flaws. This is the MacBook approach, and it ensures that you get a sharp screen anyway.

I want to point out that the color saturation is not quite the same as the competition, which in turn strengthens the target audience for this laptop who is not a creative professional. The screen hits 97% of the sRGB color space, but only 73% of the AdobeRGB. Microsoft offers an sRGB color mode that is included in the display settings, but has not improved the color saturation.

The speakers are under the keyboard where they point up. I prefer this position across from the bottom of the case, but the sound isn't as clear as laptops, which instead position them next to the keyboard, such as a laptop computer. B. Dell XPS 15 and MacBook Pro. The sound itself has a fuller audio profile than many other laptops, even with a slight hint of bass. This time around, the addition of Dolby Atmos adds the much-needed stereo separation that gives the Surface Laptop 4 a decent music and show experience.

Keyboard and touchpad

The Surface Laptop 4 has an excellent keyboard and touchpad. It's roomy and the keys have a long travel of 1.3mm. This makes for a very comfortable typing experience. The keys have a very even and even white background lighting, but only three levels of brightness.

I also have a lot of good things to say about the glass touchpad, which tracks smoothly and has plenty of room for multi-finger gestures. The palm rejection is great too, which is why I wish Microsoft had used a bigger touchpad for the 15-inch model. It would fill in the empty palm rest space better, as we've seen on many other laptops lately.

The laptop does not have a fingerprint reader but relies solely on the IR camera for secure logins. I like laptops to offer both, but Windows Hello is lightning fast on the Surface Laptop 4.

The webcam could have used an update, however. It's only 720p, which is unfortunately still the standard specification on laptops. We're seeing some new laptops transitioning to 1080p in 2021, and I would have liked Microsoft to be at the forefront of this trend to help people work from home.

Our opinion

The Surface Laptop 4 isn't perfect. The case could still be updated, and I wish Microsoft had used Ryzen 5000. But both the 13.5 and 15 inch laptops are now much better work laptops because of the improved performance and battery life. The Surface Laptop 4 has gone around the corner.

Are there alternatives?

The LG Gram 16 takes a similar approach to a large, ultra-thin laptop that isn't geared towards content creators.

It's hard not to recommend the Dell XPS 15, which has built-in or discrete graphics options. You'll also find a few cheaper options than the Surface Laptop 4, but they don't have a sharp 3: 2 screen.

How long it will take?

The Microsoft Surface Laptop 4 should last at least four or five years, as long as you don't get jealous when the case is inevitably redesigned.

Should you buy it?

Yes. The changes Microsoft made to this design in its fourth iteration make it a great option.

Editor's recommendations




Ecobee SmartCamera Review: Eyes Fixed On Intruders

ecobee smart camera review

Ecobee SmartCamera test: eyes on intruders

"If you take privacy seriously, the ecobee SmartCamera is the security camera for your home."

  • Great privacy features

  • Huge field of view combined with panning and tilting

  • Alexa built in

  • Subscription costs are lower than those of competitors

  • Setup can be difficult.

  • Many functions are blocked behind the subscription.

The Ecobee SmartCamera is a small, powerful surveillance camera that packs many functions into its tiny frame. It is also one of Ecobee's first companies to go beyond the popular intelligent thermostats for which the company is best known.

This $ 179 surveillance camera records 1080p video with a 5-megapixel sensor, 180-degree field of view, and pan and tilt functions. There is also a siren built in, which is not loud, but at least frightens everyone who does not expect so much volume from such a small camera.

The SmartCamera can be integrated into existing Ecobee devices such as intelligent thermostats, motion sensors and door / window sensors. We were given a device to try and review and found it both easy and intuitive to use, but the setup process was more complicated than necessary. The Ecobee SmartCamera is a great experience overall, but could be refined in some areas.

User-friendly but complicated setup

The device is immediately ready for use. The base is attached to a magnetic piece and holds the camera securely in place, either from behind or from below. The next step was to set it up. Unfortunately, there were some problems here.

Patrick Hearn / Digital Trends

The Ecobee SmartCamera can be set up using the HomeKit or the airport setup. HomeKit installation is a simple step-by-step process. There is even a HomeKit registration sticker on the back of the camera that you can scan for convenience. After that, the connection had to check the camera. This step failed several times and required a hard reset after each error.

In honor of Ecobee, the app guides the user through every step of the process. Each error code is documented and a solution is given. The app even makes it easy to contact Ecobee support if you encounter something that is not that easy to fix. However, the first impression is important and the SmartCamera frustrated us with the installation.

Packed with features

Apart from the frustrating installation, the SmartCamera worked like a dream as soon as it was ready for use. The 180 degree field of view is impressive. The entire field is not visible at once, but the pan and tilt functions allow the user to move their viewing angle around the room. The SmartCamera also has an enormous digital zoom function, with which you can concentrate on the smallest details in the frame.

The video feed is clear and sharp during the day. We could easily read text on boxes and a number of handcarts (the camera was tested in the middle of a movement). The camera still offers a clear view at night, but its range increases. The feed remains clear, but loses resolution when it is enlarged.

ecobee smartcamera rating menu

ecobee smart camera review feed

The included siren is just loud enough to be annoying, but not so much that it hurts the ears. It is also not loud enough to draw neighbors' attention, but it could scare an intruder. It will likely not scare anyone as it can be easily steamed with a blanket.

The SmartCamera notifies you by push notification when it detects motion and can save videos for up to 2 minutes. You can review footage for up to 14 days by subscribing to Ecobee Haven. There is a free one-month trial version of the service that includes entry and occupancy detection, intelligent notifications, and automatic activation / deactivation. The service costs $ 5 per month for the "Essential" plan and $ 10 per month for the "Extended" plan. The “Essential” plan includes home surveillance and video for a single camera, while the “Extended” plan covers an unlimited number of cameras.

The 180 degree field of view is impressive.

The Ecobee SmartCamera also has Alexa, which is integrated directly into the device, and can stream music, call and control smart home. In a growing smart home ecosystem, it's convenient to use Alexa. There's also a feature called SmartFocus that uses the digital pan and zoom feature to focus a person in the center of the frame when motion is detected. This is especially useful and something you don't find too often in home security cameras.

Overall, the functions of the Ecobee SmartCamera stand out from the competition. It has a number of smaller functions, such as: B. Window mode, which can be used when the camera is pointing out of a window. It deactivates the infrared light to eliminate reflections from the glass.

Privacy focused

Ecobee nailed privacy straight out of the gate. You must use two-factor authentication with the SmartCamera to immediately eliminate many of the biggest potential threats. The video feed is encrypted and all videos are processed on board the camera and not in the cloud. This means that the footage is much safer than if it were sent back and forth. The Ecobee app is not password-locked by default, although users can make their phone settings more secure.

Ecobee nailed privacy straight out of the gate.

The most interesting data protection function is that the SmartCamera is shut down at home. This function can be deactivated, but is activated by default. The SmartCamera detects when your phone is nearby based on the location of your phone and automatically switches the recording off to ensure absolute privacy for you and your family. This is a great feature, especially if you don't want a security camera to record you while you are at home. It is easy to forget to switch the camera off manually, so that activating the automatic switch-off function eliminates another level of complications.

Patrick Hearn / Digital Trends

Our opinion

At around $ 180, the Ecobee SmartCamera has a price similar to some of its rivals. The upfront investment is definitely more to get the most out of the device – and you also need the subscription service – but considering the features, this isn't a bad price. Ecobee has proven to be one of the top players in the world of intelligent thermostats. It is therefore exciting to see how the company is entering a new segment of the smart home market with such an impressive debut.

Is there a better alternative?

The Ecobee SmartCamera is a great option at its price. However, if you are looking for a slightly cheaper security camera with better resolution, check out the Nest Cam Indoor. It's cheaper at $ 130, but swaps some features in favor of 4K resolution and a lower price. If money doesn't matter and you're looking for the absolute best security camera for your home, the Arlo Pro 3 is a great choice.

How long it will take?

The Ecobee SmartCamera is designed to operate between 32 and 104 degrees Fahrenheit at an optimal humidity below 85%. Unless something catastrophic happens, the interior conditions of your house should never exceed them. If the camera is in the warehouse, it is even more durable. An inactive SmartCamera can withstand temperatures from -4 to 140 degrees Fahrenheit. It is a sturdy, sturdy camera that should last for years if properly cared for.

If that's not enough to convince you, there is also a 3-year limited warranty that covers defects and normal use.

Should you buy it

Yes, the Ecobee SmartCamera is a solid purchase. Despite the problems with the setup, the SmartCamera is an excellent investment in an increasingly data protection-oriented world due to its numerous data protection functions.

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