Microsoft Surface Duo 2 Review: A Great Second Impression
Microsoft Surface Duo 2
RRP $ 1,499.00
“The Microsoft Surface Duo 2 resolves almost every concern we had with the original. It's a quirky phone that is fun. "
advantages
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Marked camera upgrade compared to its predecessor
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Large aspect ratio for reading and multitasking
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Software is largely repaired
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Top tier flagship specs
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Superior multitasking skills
disadvantage
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Poor lowlight camera performance
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Awkward to hold for camera use
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There are still a few software bugs that need to be fixed
You only have one chance to make a first impression. But if your second impression is good enough, you can undo a lot of damage. A year ago. Microsoft has tried to create a new class of mobile devices with the Surface Duo that lives somewhere between the phone and tablet. It is designed for multitasking professionals who need to prepare a presentation before a meeting or put the finishing touches to a contract before it is sent to the lawyers. To fit into that category, Microsoft created the Surface Duo – and it failed quite spectacularly.
This year, Microsoft released the Microsoft Surface Duo 2, which is a pretty big correction in course while still trying to fill the same niche. The Microsoft Duo 2 is still a device for power users and multitaskers who want to get things done. It's a flagship for those who have a hell of a lot of on-demand disposable income. I am a writer and blogger. I am not the target audience for this phone. But that doesn't make it any less fun to use.
I've been using the Surface Duo for three days since it was released, which isn't enough time for a full review, but it's enough time to get a pretty good idea of what Microsoft is trying to do. This is just a hands-on review that will remain something of a living document as I really put this phone through its paces over the coming days and weeks.
Adam Doud / Digital Trends
Design and display
As with the first generation Microsoft Duo, the workmanship on this phone is exquisite. You have two 1892 x 1344, 90 Hz screens with up to 800 nits of brightness. They are connected by a thin hinge and there is a bit of curved glass on the hinge side. (We'll talk about the meaning in a moment). The polycarbonate ring that runs around the outside of the screens and the camera bump are the only knock we have on the design. It looks good but feels downright cheap. Occasional hairs can get caught in the seam between glass and plastic, which does not look nice.
When you use this phone people will notice and ask you about it. Be prepared.
On the hinge-free side there is a power button with an integrated fingerprint sensor and volume rocker. There is a single USB-C port on the bottom. The hinge itself is a 360 degree hinge that allows you to put the phone in many different positions, such as: B. in tent mode, tablet mode, laptop mode and more. On the back there are three camera sensors in a camera mound large enough to be shown on some topographic maps. It's not subtle.
Adam Doud / Digital Trends
The two screens are curved on the hinge side, which gives you what Microsoft calls a viewing bar. The two curves form a notification window that can show you which notifications you are waiting for, your battery level and the time. I found this to be of limited use in my short time with the device. Personally, I prefer to put the phone open on the table so I can see everything.
The big screen is both a blessing and a curse. The 4: 3 aspect ratio gives you plenty of screen space when reading or scrolling. It's pretty refreshing to read in bed or scroll through the latest Twitter crisis. But the size of the screens serves as a disadvantage when doing something with one hand or taking a photo. Remember that to take a photo you need to have the phone open, but not open so that the second screen is blocking the camera module. I found it most convenient to take photos by opening the screen 90 degrees and resting the lower half on the palm of my hand while leveling the camera. It's not particularly convenient, but honestly, when you have a phone like this one, you have to compromise.
Overall, however, I am more satisfied with the design than I expected. This is a beautiful phone and Microsoft knows it. When you use this phone people will notice and ask you about it. Be prepared.
software
Last year, Microsoft really dropped the ball in the software department. It had an extra year to weed out bugs and peccadillos and it's safe to say it's showing, but there is still work to be done here. When using this phone, it is important that you are as conscious as possible when using gestures. Also, note that Microsoft has changed some of the gestures to suit what it wants to do.
Usually when you're using an app in landscape mode on an Android phone, the gesture still shows up from the bottom. That is not the case here. Microsoft had to change that in order for the dual screens to work. Every time you use an app with the phone in landscape mode, the swipe gesture to multitask and return to the home screen is instead swiped in from the right side. It's a strange, if necessary, change, and hard to get used to.
Adam Doud / Digital Trends
As for bugs, despite the fact that I've only been using this phone for three days, I've already seen a few oddities that made me shake my head, including a case where I got stuck on a blank home screen and had to boot Restart the phone to get everything back to normal. One constant irritation is the software keyboard's insistence on covering the text field I type in in chat apps like Teams or Slack. This wouldn't be overly irritating, except that I found this behavior most often in Teams, Microsoft's own software, and suggests poor optimization or just a simple oversight.
Fortunately for the keyboard, it's not bad. Microsoft uses its own Swiftkey keyboard that is pretty accurate when it comes to typing and autocorrection. I also installed Gboard to play around with. Gboard works fine, and in fact, I enjoy typing with Gboard in 4: 3 aspect ratio, but when you open an app across multiple windows, Gboard won't be shared while Swiftkey does it automatically. Both keyboards work pretty well in laptop mode, with the keyboard taking up the bottom of the screen while your text field taking up the top half. I was pleasantly surprised that Gboard worked as well as it did in this pose.
Adam Doud / Digital Trends
Microsoft has also designed its apps to work well when they span both screens. Outlook opens your message list on the left, while your messages are displayed on the right. Microsoft has also partnered with a few third-party apps like Asphalt 9, Kindle, and TikTok, so they all use both screens – with varying degrees of success.
Microsoft has also partnered with a few third-party apps like Asphalt 9, Kindle, and TikTok, so they all use both screens – with varying degrees of success.
Microsoft has come a long way when it comes to software, but there is still work to be done. I shouldn't have to restart a phone due to an error in the first 48 hours. Needless to say, this part of the phone requires a ton of more testing before I'm happy with the overall performance.
Performance and battery
Speaking of performance, it should come as no surprise that this phone works quite well. The Snapdragon 888 and 8 GB of RAM ensure that everything runs smoothly and efficiently. There weren't any stutters or lags that I noticed even while playing Call of Duty Mobile. I haven't had a chance to put heavy loads on the phone, such as running benchmarks, but I haven't had any complaints about performance so far.
Adam Doud / Digital Trends
The battery life isn't bad. My standard battery test includes GPS for 30 minutes at 75% brightness, streaming Netflix over WiFi at the same brightness for 30 minutes, and playing Call of Duty Mobile for 30 minutes at maximum brightness. After all that, the phone came in at 76% which is the lowest of the phones I've tested using this method so far including the iPhone 13 Pro which got 81%. I spent the rest of the day off charging and ended up at 20% before bed. All in all, that's not a bad thing. I've used both screens quite a lot during the day and was surprised it lasted that long.
camera
The camera sensors are a 12-megapixel wide-angle sensor with optical image stabilization (OIS), a 12-megapixel dual telesensor and an ultra-wide 16-megapixel sensor with a 110-degree field of view. They're an improvement over the original Surface Duo cameras, but that was a very low bar. Unfortunately, the camera hump prevents the Surface Duo 2 from lying flat when you fold one screen behind the other, but like most other flaws in smartphones, you get used to it.
The cameras are definitely an improvement; But let's face it, a potato would be an improvement over the first generation sensor. This camera module was built in-house by Microsoft. There are three cameras on the back and one on the front. The cameras are pretty average on most points, with a few surprises. The term I would use is "social media good," which means that the photos you get here are usually good enough for social media, but probably not much more.
Adam Doud / Digital Trends
There are a few issues here in terms of software and performance. The camera is often quite slow to take photos. Missing moments to capture, I ended up with a dog's back rather than its head. That was too bad. I also often had to rotate photos that I had taken because the camera was in the wrong orientation. That quickly became annoying.
As for the camera itself, it worked admirably during the day. The color rendering between the three sensors is very close, and you won't notice a significant change in color. Portrait mode in particular seems to be quite good. It's one of the best I've seen, even when stacked against the iPhone 13 Pro. The camera is able to blur the background without capturing anything in the foreground other than a few strands of hair. That was a pleasant surprise when it came to the camera.
Most cameras these days can work very well if the light is good. If the light isn't good, a camera can glow or, in the case of the Surface Duo, fall behind. The nightly photo samples I took were all pretty bad except photos from the main camera sensor. Again, this is usually the case when it comes to a typical phone camera set. The selfie camera is very poor, with focus problems and excessive pixelation in the dark behind the subject. Avoid selfies at night.
On the video side, none of the cameras can record stable videos despite optical image stabilization, which makes any kind of movement almost nauseating. Recording a video while walking is erratic and jarring regardless of the resolution or the software Microsoft is using under the hood. All cameras are pretty bad at night. This is common, unfortunately even the best cameras struggle mightily when recording video at night.
Price and availability
The Microsoft Surface Duo 2 is available from $ 1,499.99 on Microsoft.com and in retail stores such as: Best buy. It is available in the US, UK, Canada, France, Germany, and Japan. The phone starts shipping today.
Our opinion
It's a cliché to say this about second generation hardware, but this is how the first generation duo should have been. But the reason it's a cliché is that it's true so often. I posted my wish list for improvements from the Surface Duo to the Surface Duo 2 and Microsoft ticked all the boxes. The phone is more powerful and comes with a much improved camera set.
Then we come to the price. Microsoft is charging $ 1,500 for this phone, which is quite a lot, especially after the ball was dropped with the first generation. But since Microsoft fixed most of the bugs in the previous generation, it's not difficult to justify this price. This is a pretty good phone in a mostly new form factor. It's a pioneer in the Wild West, breaking new ground for mobile devices. That deserves a lot of recognition.
At the same time, this phone doesn't offer the perfection that the price tag demands. The hardware is awesome. The software is very good. The camera is no match for a modern flagship, but that's probably fine for the customers Microsoft is targeting. All of the above statements come with the caveat that I will need even more testing time with the phone before I can make my final judgment.
Is there a better alternative?
Secure. The Samsung Galaxy Z Fold 3 is only $ 300 (around 20%) more than this phone and has better software and a better set of cameras. One could argue that the Surface Duo 2 is better than the Fold 3 in terms of hardware, but that's more subjective. The Fold 3 is aimed at a different audience than the Duo 2. Microsoft wants this to be your productivity powerhouse, while the Fold 3 is meant to be a multimedia tablet that fits in your pocket (and admittedly has a lot of productivity potential). . But who these companies imagine as users of their devices are two different things. Microsoft wants the business power user. Samsung wants everyone.
How long it will take?
Despite the standard one-year warranty, a smartphone is a piece of hard hardware that needs to be protected. Most smartphones are glass sandwiches, but the duo is a glass sandwich on a glass sandwich. Plus, it's hard to find a good case for it. That's enough to make anyone nervous. On the plus side, when a screen breaks it doesn't fold, so it's probably not that expensive to replace. But it's fair to say that there are some question marks here that I can only answer after a long time with the device.
Should I buy it?
It's just beginning of my review, but I'll say yes – if you fit into Microsoft's audience. These are business people who want to get things done on the go and who are also heavily invested in Microsoft services. You can buy this phone even if you have a lot of disposable income lying around. While it's expensive, the tech, beauty, and productivity here make this a good buy … if you can afford it.
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