04 Nov
Blog

Blue by ADT Outdoor Camera Review: Major Connectivity Issues

Blue from ADT mounted upside down

"Blue from ADT Outdoor Camera"

"The Blue by ADT wireless outdoor camera has its advantages, but connection problems make the camera border unusable."

  • Crystal clear optics and audio

  • Easy to install

  • Expandability of the SD card

  • Common connection problems

  • Boring box-shaped design

  • Bad battery life

  • Bad app experience

If you are interested in improving the security of your home, ADT is happy to send technicians to your home and install sensors, cameras, and all sorts of other security devices in your home. An invoice will then also be sent. However, smart home technology has advanced to the point where we can set up much of our security at home ourselves without the need for skilled workers. Not to mention, ADT founded Blue by ADT, the DIY branch of the company's Home Security Tree.

We've already looked at Blue by ADT's video doorbell solution. Now we have the outside camera in our sights. Blue by ADT offers a versatile, battery operated outdoor camera that follows the video doorbell in the hot look department. The device I tested is the pearl gray version – a darker graphite version is also available. The camera is generally large and box-shaped, with a large camera sensor on top and the diagonal slash in the corner. The device is IP-65 weatherproof and quite easy to install. But what comes after the installation is not that easy. We'll get to that.

installation

The battery can be removed for charging.

The base plate of the camera can be easily detached wherever you want. I found it difficult to take the plate off at first. Once it's turned off, simply lock it in place with the three included screws and turn the camera back on. The camera is fully adjustable – 360 degrees rotation in one axis and 90 degrees rotation in the other, so you can basically point it at anything you want.

Connecting the camera to the app is as easy as opening the app and adding a new device. Just follow the steps to pair the camera with your WiFi and you're ready to compete in the races (or, as I mentioned earlier, you should at least be). The app allows you to adjust the video settings, including mirroring the video if you've mounted the camera upside down. Personally, I think this should happen automatically, but it's easy enough to find the option.

Low battery

Screenshot of the camera view in the app

You can customize a number of other aspects of the video feed, such as: B. Detection zones, notification settings and video quality (720p or 1080p). The camera has a wide 130-degree field of view and a full night mode, just like the Nest Outdoor IQ camera. The camera comes with a removable battery that can be used to power the camera for two to three months. In my tests, the battery life was just under a month. I've seen a pretty constant drop of 4% per day over the three weeks I've tested, so in math you can't get the two to three months promised by ADT, compared to the 365 promised by the EufyCam2 Days is still minimal is professional.

When I put the camera in the front yard, I made the mistake of placing the camera within sight of our Halloween decorations, which were blowing in the wind and setting off motion alarms. I forgot to set the notification settings to people only, so it may also have a negative impact on battery life. I'll get the hit for it.

Just like the video doorbell, the camera is very sharp here and has excellent resolution even at night. Plus, the two-way voice function is loud and clear. ADT's Blue knows exactly what it's doing in terms of optics and audio, which is really great. What's not great is the connectivity department.

Can you hear me now

So now we come to that. Simply put, keeping this camera connected to Wi-Fi was a nightmare. I placed the camera in three different places in and around my house. I added a doorbell extender provided by Blue by ADT. I reconfigured my mesh network base stations to keep this camera connected and in the end it was just a hit or miss.

I'll be the first to admit that my networking skills are not great. I may not have the optimal setup for my mesh network here in my house. But at the height of the connectivity problem, I had the camera placed less than 30 feet from one of my network nodes. I put the camera on my porch, which was just a window away from the network. The camera's habit of disconnecting frequently was insane.

A camera can only be reassured when it is doing its job, and this one is not.

I worked with a Blue by ADT product manager to resolve the connectivity issues. In the end, it helped a lot to put the camera on the porch, but even that wasn't a bulletproof solution. While I admit that Wi-Fi is rarely as good as people think, I just can't imagine being the only consumer Blue by ADT will ever encounter with a setup like mine.

Our opinion

Simply put, the connectivity issues the camera suffers from make this a non-starter. A surveillance camera is so named because it gives the user a sense of security. This camera doesn't. Even if the camera itself was inside where every other device of mine is plugged in and staying connected, that camera still failed. It honestly confuses the mind.

Is there a better alternative?

Yes. Despite the camera's good performance, which includes ease of installation, the connectivity issues plaguing this device make it impossible to recommend it over alternatives. With other models such as the Wyze Cam Outdoor you get everything that the Blue Outdoor camera offers. For better connectivity, you can use a cable camera like the Vivint outdoor camera.

How long it will take?

The camera is built very robustly. I don't expect any problems with the construction of the device. The camera is also weatherproof according to IP-65. ADT's Blue recommends installing the camera under an awning. If you follow these instructions, the camera should last for a while. A one-year guarantee applies to all Blue by ADT devices.

Should I buy it?

No. As long as the connectivity issues persist, there are many better options. With a camera, you can only have peace of mind when it is doing its job, and it is not. The app also needs to be revised. If you want a professionally installed system, ADT is a great choice. But if you want to do it yourself, stay away.

Editor's recommendations




24 Jul
Blog

Eve Cam Review: Marred By Performance Issues

Eve Cam in the kitchen

"Keep going. You can find much better HomeKit-enabled cameras."

  • Easy setup

  • Low price (for a homekit camera)

  • Bad capture frame rate

  • Disappointing video quality

  • Weak speaker

  • Favorable construction

HomeKit is slowly putting together a decent range of home security cameras for Apple's smart home ecosystem. With iOS 14 offering new features, the future looks promising.

We checked the Logitech Circle View not too long ago and now we have another HomeKit offer – the Eve Cam. There are some similarities between the two of what can be expected from cameras that support HomeKit, but it saves a bit of the price.

Simplified setup

I can't stress the simplicity of setting up a surveillance camera for HomeKit enough, but the Eve Cam is once again proof. It is not technically necessary to download an app, although it can be installed using the Eve app for iOS, which ultimately only opens the home app. From here, simply scan the QR code on the Eve Cam with an iPhone XS – and that's it. Easy enough? You bet! The advantage of HomeKit is that I wasn't forced to register a new account or set up passwords as everything is managed through my iCloud account.

However, I had the annoying problem that I was initially unable to connect to the Eve Cam after moving it to another room. I tried several times to manually reset the camera, but my iPhone XS simply couldn't recognize it.

After several more attempts, it somehow recognized it, but the same problem reappeared when I tried to move it again. After repeating it several times, it miraculously connected, after which I noticed a firmware update notification.

Fortunately, this may have resolved my reconnection problems since the Eve Cam has since been able to reconnect when I unplug it.

Flattering design

Although the price is slightly lower than that of the equally competent Logitech Circle View, the Eve Cam has an unflattering design. For starters, the all-plastic design makes it feel brittle and cheap. It lacks the essential feel of Logitech Circle View, which has a metal base and a matte exterior.

The Eve Cam has a somewhat flattering design.

Indoor placement is critical due to the 150 degree field of view. It's average if you compare it to some of its contemporaries, but it follows the 180-degree field of view that you get with Logitech Circle View. It is best to place it in corners for the best possible coverage.

As soon as it falls onto a surface, the sticky coat under its base ensures that it stays in place. If you want to attach it to a wall or ceiling, it comes with the required bracket and a 7.2 foot power cord. The base is also magnetic, providing additional flexibility in choosing the facility.

Below average performance

The Eve Cam records videos with a resolution of 1080p and 24 frames per second. While the resolution is expected from a camera in this range, the frame rate is very disappointing as 30 FPS seems to be the norm. As a result, the footage does not look smooth. You can still spot a scene, but with a competition of at least 30 frames per second, the lackluster frame rate of the Eve Cam is a noticeable disadvantage.

The video quality isn't worth writing at home either, mainly due to the poor dynamic range, subdued colors and soft details. This is a more serious problem than the frame rate.

If there is a lot of contrasting light in the frame, the highlights are often blown out to achieve a more neutral exposure in the rest of the shot. It's usually not that difficult to spot faces, but finer details often appear soft. You will find it difficult to see fine details in clothing, and objects in the distance can be very difficult to identify.

Eve cam close-upJohn Velasco / Digital Trends

Night vision does most of the job. Visibility is an average of about 20 feet indoors. That should be more than enough for most average-sized houses, but again, the performance of the Eve Cam is disappointing – mostly due to the soft graphics that make it difficult to see details.

Finally, the internal speaker can be used for bidirectional navigation, but it won't scare intruders. It is crisp, weak and difficult to recognize voices in it. You are more likely to confuse thieves than to scare them.

Data protection at its core thanks to HomeKit

As a HomeKit-enabled surveillance camera, all concerns regarding data protection are eliminated. In fact, all cameras supported by HomeKit offer the same data protection functions. This includes encrypted videos stored in iCloud, LEDs on the camera that show the status of the Eve Cam, the ability to electronically disable the camera based on my iPhone's GPS location, and more.

Our opinion

The Eve Cam has all the basic ingredients to make it a decent HomeKit-enabled surveillance camera. However, the disappointing picture quality, the low video frame rate and the mediocre design make them well behind the rest of the package.

How long it will take?

The all-plastic construction makes it light but brittle. It may not hold as well as other cameras. It comes with a 1-year limited warranty that covers defects, though this is standard in the industry.

Is there a better alternative?

The Logitech Circle View is a solid HomeKit-enabled camera that offers the same features, but has significantly better performance and a more stable design. The best thing is that picking it up on the Eve Cam doesn't cost you much more.

Do you have a limited budget? In this case, the Eufy Indoor Cam 2K Pan & Tilt is the ultimate indoor camera, as it is available at an affordable price of $ 50 and offers 360 degrees of view with its pan-and-tilt function.

Should you buy it

No, just no.

Editor's recommendations